Question about BenQ DC1300 Digital Camera

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Unable to download pictures to computer

I am unable to download the pictures taken from BenQ1300 to pc. Hvae tried reinstalling software, changing USB port but noting happens. Use windows XP sp2 as the operating system

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  • Anonymous Sep 06, 2008

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I unable to download pictures to computer

Posted on Aug 20, 2008

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Have downloaded cd file but unable to download pictures via usb to pc


What make and model camera? If it uses a memory card of some type, consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

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Try using a separate card reader to download your pictures.

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Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa.
Organize edit and share your photos

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Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files.

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DMC-FZ18...unable to download photos off card....have loaded software . taken out other photo software , still unable to download .. Do everything right up to where it says prepare for aquisition...


Have you tried Picasa? Free from Google. Does your PC see it as a drive? Are there proprietary drivers for the camera? Try using a USB hub instead of the USB ports on the PC.

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Unplug your camera cable from your computer, restart your computer , plug again your camera while pc was on, the screen will display press to download then ok.

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Unable to download pics to pc


Your Lexmark printer software may have changed the Canon software so that Lexmark is default. You need to reinstall an updated driver again for the camera. There are other great software utilities here too.

http://www.canon.ca/english/index-customersupport.asp?pid=123
It should be a simple software problem. Only other solution is the USB cable or USB port fault.

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After formatting my PC to upgrade it I've been unable to install the USB driver software to save pictures from my Tentax OPtio S4i to my PC.

My computer isn't recognising my camera when I plug it into the USB port.

When I've tried to install the Driver using the disk I got with my camera, at the stage where it asks me to MODIFY REPAIR or REMOVE, the software I get the following showing up on display boxes:

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