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Having installed Serif Platinum on my old computer am now trying to install this on my new computer Windows 7 instead of XP and am getting an error message 230383 can anyone help please Kathleen

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This probably popped up because Windows 7 can't handle alot of old programs without compactibility mode. Go to the installation .exe, click with your right mouse button on it, select properties, go to the tab "Compactibility", enable it, and select XP in the list.

Posted on Apr 25, 2011

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Posted on Jan 02, 2017

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