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I am getting an error message that the print head needs to be cleaned and or replaced. Where is it?

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Before you start to dig into the printer check the menu and see if your printer has a print head clean function most printers do and if so click on it and let the printer do the rest =)

Posted on Apr 10, 2011

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Error message reads "unable to


It means that the printer is unable to clean the print head number(s) 46. The print head is located under the ink cartridges. Remove the cartridges, and you should see a plastic piece with a hole in it to put your finger under and snap open. This allows you to see the print heads. The print heads look like a sponge type dabber on top of a plastic case. Grab a hold of the print head and pull it out. Look for ink that has spilled behind it or on any of the brass colored computer connections. use warm water and a lint free cloth to scrub it off. Press the print head sponge with your finger and make sure that ink primes and fills the head then put the printer back together and try a test page. If you stll get the error then you need to contact brother for a print head replacement.

Jun 29, 2011 | Brother MFC-465CN InkJet Printer

1 Answer

Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

Apr 18, 2011 | Brother DCP-350C InkJet Printer

1 Answer

Print head failure signal


Error 5 is an ink cartridge error. Cleaning the print head and electrical contacts on the cartridge does not fix this error. You need to get a new cartridge to fix the problem.

Feb 09, 2010 | Canon BubleJet i965 InkJet Printer

1 Answer

Print head error message


hi
if yr printer is under woranty u need to do company services system coz i think that u do what as u abov say that u do a initial stape or if yr printer not on woranty and if u know a normal clining system do cline pritner otherwise u need to replace head...

if yr printer show red light blink do press 5sec. then print it..may be it's help u if u have any quary tell me feel free...

thanks
jo_chinmay

May 04, 2009 | Canon PIXMA MP760 All-In-One InkJet...

1 Answer

Print head error message


reset it in window printing menu. perhaps it works.

Dec 03, 2008 | HP Business InkJet 2800 Printer

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HP L7680 Print Head Problem


Sometimes the circuit strip that sits at the back of the printhead carriage is the problem due to moisture, ink soiling, etc...

To clean these you need some cotton buds (like you use to clean your ears) and gently clean the area at the back of the printhead carriage (where the printheads slot into).

This removes any ink, or moisture that could be causing a short circuit or similar.

Nov 07, 2008 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Wrong cartridge


I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.

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