Question about Verbatim SureFire Portable Hard Drive

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I am a mac user and i use my Verbatim SureFire 500GB hard drive many times a day but recently is has stopped working. When i plug my hard drive into my mac it makes a beeping noise and then my mac doesn't even pick it up. I have never had this problem before and i hope i haven't lost any of my data. I have tried using the different connections such as the firewire and the usb connection but it doesn't seem to make a difference. I have also tried plugging it into my other macs but none of them pick my hard drive up. The last time i used my hard drive before it stopped working was on my macbook, I shut down my mac and then when i rebooted it, this is what it did. I have tried doing research on how to fix it but nothing seems to help. I don't know what to do anymore and if you could please help me that would be great. Thanks, Corey

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 23 Answers

SOURCE: Trying to use a brand new Verbatim usb 500GB portable hard drive

For WindowsXP:
Goto Start> Control Panel>
Select Hardware Tab > Divice Manager
Select the + on Disk drives, and see if you see your USB Verbatim drive listed (if so good, close all thoes windows and goto the next steps) If not stop here.

From the Contorl Panel> Administratinve Tools> Computer mangement>
Under Stoage select Disk Management on the left panel
Look in the Right panel and single click your USB drive in the "Volume" colume.
Know look at the lower panel and make sure the drive states that it is "Online", look at the "Health" Status. And;
Make sure it has been "Partitioned" in the Layout colume. If not right mouse click the drive letter and select "Mark Potiton as Active".

Right mouse click on the USB drive in the Volume colume> select "Change Drive Letter and Paths"
If there is on drive letter assing to it select the Add button, if one is there, select the Change button and assign one to it or change it to a drive letter that is beyound the number of drives you have.

In other works if you have drives C:, D: and E: before you add the USB drive, make it the H: drive.

Exit out.
Now check your drive files.

Posted on Feb 14, 2009

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  • 1 Answer

SOURCE: external hard drive doesn't respond

Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

Posted on Apr 10, 2009

  • 739 Answers

SOURCE: My mac cant see my minimax 500GB, it powers on and

The above answer is wrong. All MiniMax drive are formatted for Macs out of the box (that why they are shaped exactly the same as a mac Mini).
Try connecting with a USB lead to see if that works.
These units are generally very good (i've installed about a dozen in the last year) but I have known some be DOA (I've only had one). Do other externals work in your FW port? If they do, plug them into one of the other ports on the MiniMax and see if they still work.
There is always a chance that your FW port is faulty - they have been known to need resetting (you'll have to google that as I can't remember the exact procedure - I think a quick way is to disconnect everything from the mac - yes everything! and leave the mac sitting naked and forlorn for about 20 minutes, then reconnect everything including your minimax and power up the mac. With luck it should come on and mount. Let us know what happens.

Posted on Jul 26, 2009

brukau747
  • 51 Answers

SOURCE: My Verbatim suddenly stopped working on my Mac OS

It sounds like your hard drive is damaged. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especially dropping it creates a warp in the drive. It could also be just a mechanical failure. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

Posted on Aug 31, 2009

  • 10406 Answers

SOURCE: Hello, my external harddrive (Verbatim, 500GB

> the HDD makes a clicking sound.

That's a very bad sign. :-(

> find a way to rescue the [files]

Search online for a professional "data recovery service". For a significant fee,
they can repair your disk-drive, just long-enough to copy your files onto a brand-new disk-drive.

Posted on Nov 04, 2010

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> the HDD makes a clicking sound.

That's a very bad sign. :-(

> find a way to rescue the [files]

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Apple, Utilities, Disk Utility.

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I more information on my FAQ about recovering data from Mac drives on PC

http://www.aitsavemyfiles.com/datarecoverybasics.php?faq_id=6545&category_id=8247

Hope this helps FixYa,

Crankstart

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Good Luck,

NOLA Tech

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Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

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