Question about Acer TravelMate 611TXV Notebook

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My acer travelmate 611txv has been down for some while and now when i try to start it show this page platinumPAS -preboot Authentication services verify please insert a valid smartcard

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Hi there!

This is a security feature in your Acer Travelmate computer.

Please contact Acer regarding this.

Posted on Apr 10, 2011

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1 Answer

Does not recognize CD drive


If it does not recognize your CD drive then maybe the lens have been damaged, or some dirt have been attached to your lens.
Do one thing open your cd drive and clean your drive lens or else you have to buy a new cd drive

Aug 01, 2013 | Acer TravelMate 611TXV Notebook

1 Answer

How do I replace the cmos battery


http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-acer

Drop down to the 'paragraph' that starts with - Travelmate 200.
(200 in Blue)
Go down to the 7th line (5730 in Blue), scroll across, and click on -
6493 in Blue.

This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the file name (6493) it may take up to 30 seconds, before the first page comes up.
The file is downloading in the background.

The CMOS Battery, or also known as the RTC Battery, (Real Time Clock), is on the BOTTOM of the motherboard.

http://www.aliexpress.com/item/For-acer-TravelMate-6492-6492G-notebook-motherboard-MBTLN0B001-Tested-ree-Shipping/555541838.html

Scroll down a little to the two Large views of the motherboard;
1) The first view shown is the Bottom side of the motherboard.
Has the blue -
For Acer Travelmate 6942 6942G notebook motherboard MBTLN0B001 and tested+ree, above it.

Yes. TravelMate 6492, not TravelMate 6493. The RTC Battery is still in the same place.

Above the pink processor socket......see the Yellow round object?
It actually has wires coming from it, that end in a small white connector.
Not the same color, not the same series, but gives you a better look at this type of RTC Battery setup,

http://www.ebay.co.uk/itm/ACER-TRAVELMATE-6292-SERIES-6292-812G25Mn-CMOS-BIOS-BATTERY-/230795196555?pt=UK_Computing_Other_Computing_Networking&hash=item35bc77388b

There is a little round watch type battery in that Yellow, and that Black plastic 'bag'.

Losing date, and time? Replace CMOS/RTC Battery.
Need to reset, or wipe out a BIOS password, or HDD password?
(HarDDrive)
Not THAT way.

Go to Page 53. (Adobe Reader page number box at top)

Page 168 - Bottom View of motherboard - Number 13 in the chart -
CLRP2 - CMOS clear
(Clear CMOS jumper)

Instructions on Page 169

The Service Manual doesn't show the location of the CMOS battery.
DOES state it in Troubleshooting / Random Loss of BIOS Settings Page 148 at the Bottom.

http://www.youtube.com/watch?v=A2XH_LBMc-g&feature=related

Just an average laptop disassembly video I found. Skip to 3:40 or so to start.
You SHOULD wear an ESD wrist strap, and have it's aligator clip attached to a good ground source.
He is AT least working on a wood table top.

Perhaps some of these Acer pictorial guides will also help,

http://www.insidemylaptop.com/category/1-acer-laptops/

Could I be wrong about the CMOS Battery location?

Moi?

Yes.

Look down in the Battery Compartment for the CMOS Battery, or in a small hidden panel down in the Battery Compartment.
Also look on the top of the motherboard, once the Palm Rest Cover (Top Cover) is removed.


For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 31, 2012 | Acer TravelMate 6493-6495 Notebook

1 Answer

How do i replace the cmos battery on an acer C111TCi tablet ?


keith_rob657 this is a link to a free Service Manual,

http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-acer

Go down to the bold heading - Travelmate.
Go down to the last line, (Begins with 7730A), and left-click on -
C110

(The Acer TravelMate C111Ci is one of the TravelMate C110 series of Notebook PC's)

This is a PDF file. It may take as long as 30 seconds before the first page will come up.
It may also take additional time for the file to fully download.
(The computer you are on now has Adobe Reader on it, which uses PDF files)

At the top of the PDF file is a page number box. It is to the right of the blue Down Arrow.
This is the page number I will be referring to. Not the actual page number.

Go to Page 69.
RTC Battery Removal.
(The Real Time Clock battery is the CMOS Battery)

Regards,
joecoolvette

Jul 09, 2011 | Computers & Internet

1 Answer

Configuration of keyboard and shortcut keys d acer 4502 lmi...


The Acer Travelmate 4502LMi Notebook PC is one of the TravelMate 4500 series of Notebook PC's.

This is Acer Support > TravelMate 4500 series of Notebook PC's manual download page,

http://support.acer.com/acerpanam/notebook/0000/Acer/TravelMate4500/TravelMate4500ul.shtml

Left-click on -
TravelMate 2300 Users Guide.
It is for the TravelMate 2300, 4000, and 4500 series of Notebook PC's, and is in English.

[This is a PDF file. The computer you are using now has Adobe Reader on it which uses PDF files.
I would recommend however, upgrading to Adobe Reader X (10), if the computer you are using does not have it.

It may take up to 30 seconds before you see the first page, and additional time to fully download the file. There is a way to save this PDF document to your computer. This way you can burn it to a CD disk for safekeeping, and delete it from the computer to save harddrive space.

If you do not know how, and wish to, please post in a Comment ]

At the top of the PDF file is the page number box. It is to the left of the blue Down Arrow.
Go to Page 23.

[You can use the blue Down Arrow to go to Page 23, or

1) Put your mouse cursor in the page number box. Left-click once
2) Type 23
3) Press the Enter key ]

For additional questions please post in a Comment.

Regards,
joecoolvette

Jun 21, 2011 | Acer TravelMate 4502LMi PC Notebook

1 Answer

Hi, i have a acer Travelmate 612TX. The bios battery was out of order. After i replaced the battery the computer displays the following message: "PlatinumPAS: PreBoot Authentication Services...


You could try to enter the bios setup, and disable the smartcard device. Then save the changes and exit. It will reboot, and it should be ok now.

Bruce

May 04, 2011 | Acer TravelMate 612TX PC Notebook

1 Answer

PlatinumPas - Preboot Authentication Services Verify


Repair ur windows or use reginout regcleaner to fix ur problem

Aug 11, 2010 | Acer TravelMate 611TXV Notebook

3 Answers

PlatinumPAS ? preboot authentication services verify please insert a valid smartcard


Under the keyboard have a switch. Set the key number 3 in "ON". that's all folks.....

Feb 27, 2008 | Acer TravelMate 613TXV Notebook

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