Question about Digidesign Mbox 2 Barebone

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Well i have the protools le 8 and the mbox 2 bundle and im trying to install it on my windows 7 gateway desktop, but im having trouble with my mbox2 interface not being recognized by my pc, plus now the led that's suppoesed to lite up when its plugged in does not turn on (usb led) all the other leds work and are on except for the usb and s/pdif leds. I tried installing it the way that it tells you to do so in the manual but it was not furthering with installation, it would always stall at the ''drivers installation'' section so i would shutdown my computer and then cancel in an attpemt to proceed and it worked but with errors. I think ive resolved all the compatabiltiy problems by downloading the latest drivers (le 8.5) and manually installing the mbox 2 drivers like it prompts you to do so on the digidesign website and its gotten me as far as just about to open but now its telling me that it cannot find any hardware and thus not opening... does this have any thing to do with the fact that the usb led does not turn on? is there a software that turns that led on or is my interface defective? will i have to replace it? was my mistake in shuting down my computer then canceling it to push the installation? could that have damaged the interface internally? please help

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Welcome to Fixya. I would like to know when you connect the Protools LE on your Windows 7 computer does it tells you that it has found a new hardware or installing device driver?

well i have the protools - ezrahite_91.jpg

It if does it only means that the Protools LE is detected however you need to install the latest driver on it. If it is not detected then try another usb port. Incase you need the driver for your Protools I've provided the link of the download page of the latest driver of Protools

ProTools Driver Download

Note: When you connect the device to the computer it should be detected even if you dont have the driver. You can also try to use a different USB Cable if it is possible just to check if the problem is within the cable.

If you have questions please let me know. Thanks for using Fixya.

Posted on Apr 10, 2011


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