Question about Maytag MAH2400 High Efficiency Front Load Washer

2 Answers

My newly installed front load high efficiency washer had water in it for the first load. Now there is no water coming into the machine.

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  • Lee Ann Bellon
    Lee Ann Bellon Apr 10, 2011

    The water was coming in when it was installed a few hours ago.

  • Lee Ann Bellon
    Lee Ann Bellon Apr 11, 2011

    This machine was delivered one day ago. I have called Maytag and they are sending out a service person.

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2 Answers

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  • Master
  • 1,998 Answers

Hello first thing to do would be to check to assure that the water faucets are turned on next thing would be if this unit is new is it under warranty and if it were then it would be up to the company you bought it from to do the repair and if you did the following steps to find out what the problem is with your unit you would void your warranty. DO NOT ATTEMPT THIS IF YOUR UNIT IS WARRANTIED YOU WILL VOID YOUR WARRANTY. So first thing there are three screws located in the back of the machine that hold down the top cover remove these three and then slide the cover towards the rear of the machine and take off the top cover.when you remove this top cover you will see as in this diagram http://www.searspartsdirect.com/partsdirect/partsdirect/showSubComp.pd?imageUrl=http%3a%2f%2fc.searspartsdirect.com%2flis_png%2fPLDM%2fM0609138-00001.png part number 7 which is the water valve you would need to assure that the connectors are properly plugged into the solenoids of each side of the valve after assureing that they are you would then use a multimeter to assure that each of those connectors have power going through them if not you would have a wiring issue where something is either unplugged or shorted Message me back with your finds on this test and I can instruct further also if you have any other questions message me those as well and please remember when our chat has fully concluded to rank how this opinion has helped it allows me to help others in the future in similar situations Thanks Rick

Posted on Apr 11, 2011

  • Rick Ead
    Rick Ead Apr 11, 2011

    ok but is your unit warrantied? and did you check to assure your faucets are turned on when they leave they most likely shut off the faucets. Also are you able to test the water valve by taking off the cover. All in all if this unit is new and if it is new then it is warrantied by the company that you bought it from and you should call them immediatley. And think of it this way before the unit came to your location it was in the back of a truck correct the connector to the top of the water valve is a plastic connector how much force does it actually take to remove this connector two fingers of force would be the answer so if the unit is jostled around while it is being delivered and the connections to the valve come loose and then you set the unit to wash and when it does hit the spin cycle it does cause vibration in the machine so it would be very possible for the connector to the valve to come unplugged if you have any further questions message me back and please clarify on the questions I have asked in both this and the last post if you have any further questions message me back Thanks Rick

  • Rick Ead
    Rick Ead Apr 13, 2011

    awaiting your reply Thanks Rick

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  • Master
  • 4,323 Answers

Hi
It means there is a Water Inlet Valve Problem-no water or insufficient water supply.
This issue can appear due to faulty inlet valves or due to blocked inlet hoses. Also check the filter screen at inlet valve, clean them if they are dirty. Unplug the washer or disconnect the power. Now check whether water faucets completely turned on?
Make sure that the water inlet hoses are not frozen. If above things seems to be fine then you would need to replace the water inlet/fill valve and to replace it the better option is to avail the warranty. Hope this helps... Please post back if you need more information.
Daniel

Posted on Apr 10, 2011

  • 1 more comment 
  • Daniel Scott
    Daniel Scott Apr 11, 2011

    Check if the water is turned on or the water line is firmly connected

  • Daniel Scott
    Daniel Scott Apr 11, 2011

    Please click on this link for some of the best washers available in market.

  • Daniel Scott
    Daniel Scott Apr 11, 2011

    Whoops.....OK...the recommendation was not for you, its fine if you are getting this done under warranty

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