Question about Staples ID Armor IDX50B Shredder
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Posted on Jan 02, 2017
SOURCE: fellowes p45C
Please call us (Fellowes) at 1-800-945-4545 to check and see if this is a warranty issue or if we can troubleshoot the machine for you. It sounds like you may have a gear that went out
Posted on Mar 21, 2008
SOURCE: Shredder won't shred any more.
You might have broken the actual mechanism enabling it to move forward. To be honest, your easiest solution would be to buy another shredder rather than attempt repair if this is the case, they're so cheap now.
Posted on Mar 27, 2008
You don't use liquid oil. At the office supply stores they carry oil sheets that you insert just like shredding something. They come ion various pkgs. Staples and Office Depot stores carry them. They are universal, no model number needed. I hope this helps.
Posted on Nov 17, 2010
This is a very simple device: the motor that powers the shredder mechanism is controlled by just 2 simple commands - a manual button on top of the case and a sensor. The manual button has a reverse function to allow for the removal of debris an/or jams or if you changed your mind. If the shredder goes constantly in reverse then that manual button is stuck on reverse mode - move it until it gets unstuck.
If it's not fixing this way then you will have to either return it (if it's still in the warranty - it should be, it's only 2 months old and the warranty should be 1 year) or you must open the top case, access the button and either replace the button (if you can find an original one) or bypass it completely - you will have to plug and unplug it instead or add an on/off button on the power cord.
Posted on Dec 23, 2010
If the shredder only works in reverse,this indicates a blockage somewhere.The sensor at the center of the shredding console must be engaged to activate the forward shredding process.
Clear any blockage by placing the power switch in "Auto" and pressing the "Manual Forward" button for about five seconds
Posted on Apr 23, 2011
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