Question about Epson Stylus Photo 820 InkJet Printer

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Black ink not working

I replaced the black ink (twice); it says it is full, however the printer will not print in black ink at all. The color ink works just fine. I've tried everything on the maintenace page several times, I've turned the printer on and off, I've cleaned the dust out of it, etc etc.

HELP!!!

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  • Anonymous Nov 13, 2008

    I can't get my printer to print in black either. What's with this?

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  • 353 Answers

Have you carried out any head cleaning cycles. If not, do it, then a nozzle check. Any sign of ink? If so do a couple more nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat. If you already have done lots of head cleans with no result, and you're sure you have a good ink cartridge in, then you can try soaking the print heads for 24 hours (or more), as follows.

Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean again. If still nothing, report back

Posted on Feb 01, 2009

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The other print head is a BC-10. It prints only in black. But the ink yank holds 4 times the black ink of the BC-11E. It is very popular with business travelers who print only documents. The printer works about twice as fast with it. And replacing ink is a lot cheaper.

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Prices range from 40 to 60 dollars in supply stores ( Staples, etc)

Ebay is a good place to look for them

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