Question about Apple iPhone 3G

2 Answers

I have an iphone and dropped it on our garage floor. SInce then, I haven't been able to get the brightness back. I can only see it with a flashlight. I took it to the local AT & T store and they tried a couple of things and it didn't work. They told me to go home and download the stuff from my iphone onto my computer and then reload it back on. The problem is, they did not tell me how to do that. So - that is my question. I did download the pictures off the phone, but do not know where to go to reload it.

Posted by on


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,623 Answers

What they want you to do is to restore your iphone to factory settings in itunes

connect the phone then let it sync so it backups everything. then click on the iphone named on the left now click on restore and follow the on screen instructions

Posted on Apr 10, 2011

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 43 Answers

You'll want to backup more than just your pictures. Use iTunes, with your iPhone plugged into your computer's USB port. In iTunes, you'll see your iPhone under the devices section located in the left hand column. From there right click on the iPhone image and select "Back Up" which will create a backup to restore to later. Next, left click on 'your iPhone' and move to the "Info" tab. Tell iTunes to sync your contacts with Windows Address Book (Windows XP), Mac Address Book (OS X), or Windows Contacts (Vista, 7). From this screen in iTunes you will be able to "Restore", which is what you are looking for.

Posted on Apr 10, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Iphone 4s sometimes when I turn it on it's dim?

You have to go to Settings>Brightness and Wallpaper and then set Auto-Brightness to OFF.Then select the appropriate brightness that you want from the brightness slider bar.

Mar 19, 2013 | Apple iPhone4 4G iPhone 4

1 Answer

Red screen

A popular trend as of late is sketching and designing on the iPad, iPhone and iPod. Maybe because of the versatility of these devices, maybe because it is so much fun; To make your designs even easier to work on and look better, try using a stylus. One of the best on the market right now is the iPhone Stylus Pen

Dec 22, 2011 | Apple iPhone Smartphone

1 Answer

Iphone 3gs, had some water on the screen (not much), i checked it and everything was fine,,, includeing the brightness, then i put it down and didnt think about it,, went back late and the brightness wont...

your screen have been affected with water. When you accidentally drop your phone in water, DO NOT turn the phone on yet instead put the phone in a bag of rice, the rice helps to seep water. Since you turned on the phone already, there is nothing to do but get the phone repaired or replaced.

Apr 23, 2011 | Cell Phones

1 Answer

Iphone display doesn't work after it dropped

You will need to take this phone to Apple. Hopefully you have a warranty. I had the same problem once on my Iphone...It cost me 199 to replace my phone.. i had no insurance. You screen is damaged.Sorry.

May 28, 2009 | Apple iPhone 3G Black Smartphone

2 Answers

Iphone display doesn't work after it dropped

Check for broken LCD inside your iPhone. Other thing it might be loose connection between LCD and its socket. Here is disassembly guide for your iPhone

May 20, 2009 | Apple iPhone 3G Black Smartphone

1 Answer

Iphone dropped on the floor

You may need to take your phone apart and replace the screen:

Feb 01, 2008 | Apple iPhone Smartphone

Not finding what you are looking for?
Apple iPhone 3G Logo

128 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers


Level 2 Expert

143 Answers

Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides