Question about Canon Office Equipment & Supplies
Hi carolyn ,
I am a professional canon service eng . My Name Is D K Kumar . e100 is not related to toner at all . it is the indication that the develper unit has not been detected . remove the left side cover . you will be able to see the top of the develpoer unit. On the left top portion of the developer unit u can see a white coloured accuvator . it is a small white plastic piece ..whhen the side door is closed te white piece should get pressed or should move forward . if the moving action is not happening then the m/c will give u E100 error. in your case the reasons /problem could be :
!) The spring connected to the white plastic accuvator is missing or spring action is not happening.
2) the white accuvator it self is broken or missing.
3) the plastic stick /piece which protudes from the side door and pushes the accuvator is broken.
4)lastly you have not closed the side door properly or not closed at all.
Carolyn if u r able to understand my above tips thn u can do it your self , if not call a your local canon enginer.
best of luck God Bless u
P.S. Carolyn if my solutions have helped u then i request u to kindly reply to me at my enail id: email@example.com
Posted on Apr 10, 2011
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Posted on Jan 02, 2017
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