Sony Playstation 3 (PS3) Console Logo
Posted on Aug 06, 2008
Answered by a Fixya Expert

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PS3 wireless internet problems

I have a functional wireless router and I'm trying to connect my PS3 to it. The PS3 can detect the access point, I've entered the correct WEP code, and I've gone through all the rest of the set up options choosing the defaults. However, when I test the connection, it always fails while acquiring IP address. When I press cancel and go to connection status it says the connection is enabled at 60% signal strength, but if I try to test the connection or get online, I get a fail message. Any help?

2 Answers

Alexander

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  • Expert 171 Answers
  • Posted on Aug 07, 2008
Alexander
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Joined: Dec 18, 2007
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It sounds like a defective wireless antenna. Connect your PS3 via a long network cable and see if you can get online. If you can, the problem is a defective antenna.

Assuming you purchased the PS3 from a store and have the reciept, you should be able to get it swapped or fixed via warranty.

Good luck and take care,
Chimpster

A

Anonymous

Every time i play i get a conection interupted or my games time out and i have wireless router that is netgear wirless modem. what can i do to fix this

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'I've forgotten the router password,' is a common problem. But first, which password do you need?
  1. If you want to login to your router, to view or change settings - you need the router login password.
  2. If you want to connect (say) a new laptop to your wireless internet connection – you need the network key. This is the encryption key used to secure your wireless signal. Windows asks for this key when you try to connect.
Here’s a rough guide to what to do in each case. For detailed instructions, check your manual. If you can't find a manual, follow the tip How To Find A Router Manual. (NB: You don't have to read the whole manual - just check a few details, as described in the tip).


1) Retrieving a lost network key - so you can connect (say) a new laptop to your wireless network:

i) Login to your router. Do this by entering http://192.168.0.1 or whatever is correct for your model, into a web browser. Enter your router username and/or password at the prompt.


If you don’t have these, see Step 2, ‘Retrieving a lost router password’.

ii) In the screen that you see, go to the section headed Wireless, Security, or similar. Every router is different, so you may have to hunt around. Key words to look for are Security, Wireless Settings, Encryption, WPA, (or WEP).

Your network key will be here. It might be labelled PSK, pre-shared key, WPA or WEP key, WPA-PSK etc – but that’s the one you need. Now you should be able to connect to your wireless network.

Tip: Write the network key on a label, and stick it to your router.


2) Retrieving a lost router username/password- so you can login to your router, to view or change settings:


i) First, see if there is a label on the base of your router, showing the correct username and password.

ii) Otherwise, try the defaults and see if they work. Common default usernames are admin, or blank (ie type nothing, just leave blank).

Some common default passwords are password, admin, 1234, sky (for UK Sky users), or blank (no password). Check your manual for this, or try a Google search. It’s important that you find the correct default password for your router.

iii) Defaults don’t work? You will have to resort to a hard reset.

Beware. If you perform a hard reset, your router will be back at factory defaults. Your router login password will then be the default, BUT you will normally lose all your router settings. If you have a combined modem/router you will also lose your internet connection, until you have set up your router again.

If you are very concerned about this, ask the person who set up your router to help you.

Otherwise, you can do it yourself . Every router and ISP is different, but if you have your ISP login details and your manual (see How To Find a Router Manual ) - you should be OK.

Your ISP’s website may also have info which will help you - why not take a look. Similarly, your router manufacturer’s website may offer easy install software, and setup tips, if you need them. Print off any online information you need before performing the reset.

iv) To reset - ensure you have a wired (ethernet) connection to your router, and that it is switched on. Find the router reset button, which may be an unmarked pinhole, often on the back of the router. Press and hold down the reset button as long as it takes to reset the router. This is typically 10 seconds or so (check the manual).

v) You can now use your default password to login to the router, and set up your details afresh.

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--------------------------------------------------------------------------------------

All information is offered as is, without warranty. If you choose to use it, it is completely at your own risk. If you are in doubt, consult a local professional. Thanks to all Fixya contributors who helped with this tip. Updated Dec 09.
on Feb 20, 2009 • NetGear DG834G Router
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Please I cannot connected to internet

If you have a wireless router and it is connected to the DSLor cable modem then - To connect to your wireless router, the router needsits wireless settings to be configured with the SSID, encryption key etc., alsothe wireless cards in all the laptops/computers needs to be configured withthese router's wireless settings. Then the laptops/desktop computers cancommunicate with your wireless router and access the Internet via the DSL or cable modem.
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Trying to connect my ps3 to my wireless router. Error code after automatic access connection says no connection.

PS3 is not finding your router.
Make sure you choose wireless network under network settings and choose scan for wireless network.
Make sure SSID on router is broadcasting and not hidden.
Make sure router is broadcasting in G or MIXED mode.
Try removing wireless security on the router (open mode) and testing to see if connection can be made.
If connection can be made without security then try with security on.
Place ps3 closer to the router or connect with ethernet cable to verify connectivity.
Verifiy router is working by connecting a laptop or other device to the internet/router.
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How can my router detect my ps3

Hello mrdjfred
Turn on you PS3 and from the home menu select Network settings , then select internet connections settings. Now select Wireless then Scan.
your PS3 will look for an access points and list them. Just select your routers SSID and password(if any)
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Can not connect to internet Do I need to connect directly to the modem. i have wireless Interent in my home but th emodem is 3 rooms away. Should I get a second modem?

here try this and remember to leave a testimonial.

Wired Connectivity:
The network configuration and connection depends on the connection method and equipment you have.
Important: A router would be required if you want your PS3 and the computer to be connected to the internet at the same time.


The following are mandatory. You need:
  • An Internet connection2_bing.gif
  • A cable modem
  • Ethernet cable. (Available with the PS32_bing.gif)

  • When you have a wired connection to the Internet2_bing.gif, it is not necessaryto adjust any of the default settings. (It is done automatically). Ifyou aren't able to connect with the default settings, follow theinstructions to adjust the settings.

  • Select "Network Settings" under "Settings" in the home menu, press the x_button.jpg button.
  1. Select "Internet Connection Settings", press the x_button.jpg button.
  2. You will be popped with a message stating the Internet connection will be terminated, select Yes, press the x_button.jpg button.
  3. Select "Wired Connection", press the x_button.jpg button.
  4. Select Easy or Custom and adjust the settings.
    • If you select Easy, then the basic settings are automatically set.
    • If you select Custom, then you need to enter the settings. Refer the settings supplied by your Internet service provider.

    • Wireless Connectivity:
The network configuration and connection depends on the connection method and equipment you have.
The following are mandatory. You need:

  • An Internet connection
  • A cable modem and a router
  • Access point (Not necessary if using a wireless router with built-in wireless functionality)
  • Settings information for the access point (SSID, WEP key, WPA key)
When you try to connect wirelessly to the Internet, First adjust thenetwork settings. These settings may change depending on the type ofaccess point and the network environment you are in.






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Hot to use LINKSYS Router as an alternate wireless acces point

this is not a wireless repeater i do beleive this is what want. You need a router or gateway with this function. look at this product http://www.linksysbycisco.com/US/en/products/WGA600N
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PS3 can't detect access point

i have some solutions..
1. if there's lots of walls between the router and your ps3 it may not detect the signal. i had a very weak signal until i moved some stuff around.
2. you can manually type in your wireless name and i think it should at least reconize it, and maybe connect.
3. make sure theres no firewalls or anything to block other connections from entering your signal.
thats all i can say, sorry im not a tech guy-only 17!
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PS3 Wireless issues

Network settings vary depending on the network environment and the devices in use. The following procedure describes a typical setup when connecting to the Internet using an Ethernet cable.

1. Connect an Ethernet cable to the PS3™ system.
2. Select (Network Settings) under (Settings) in the home menu.

3. Select [Internet Connection Settings].

Select [Yes] when a confirmation screen is displayed stating that you will be disconnected from the Internet.

4. Select [Easy].

After you confirm the network configuration, a list of settings will be displayed.

Depending on the network environment , additional settings for PPPoE, proxy server or IP address may be required. For details on these settings, refer to the information from your Internet service provider or the instructions supplied with the network device.

5. Save your settings.
6. Test the connection.

If you select [Test Connection], the system will attempt to connect to the Internet.

7. Confirm the connection test results.

If a successful connection has been made, information on the network will be displayed.


Internet Connection Settings (wireless connection)
This setting is available only on PS3™ systems that are equipped with the wireless LAN feature.

Set the method for connecting the system to the Internet. Internet connection settings vary depending on the network environment and the devices in use. The following procedure describes a typical setup when connecting to the Internet wirelessly.

1. Check that the settings for the access point have been completed.
Check that there is an access point connected to a network with Internet service near the system. Settings for the access point are typically set using a PC. For details, contact the person who set up or maintains the access point.

2. Confirm that an Ethernet cable is not connected to the PS3™ system.
3. Select (Network Settings) under (Settings) in the home menu.

4. Select [Internet Connection Settings].

Select [Yes] when a confirmation screen is displayed stating that you will be disconnected from the Internet.

5. Select [Easy].


6. Select [Wireless].


7. Select [Scan].

A list of access points within the range of the PS3™ system is displayed.

Depending on the model of PS3™ system in use, you may have the option [Automatic]. Select [Automatic] when using an access point that supports automatic setup. If you follow the on-screen instructions, the necessary settings will be completed automatically. For information on access points that support automatic setup, contact your local retailer.


8. Select the access point that you want to use.

An "SSID" is an identification name assigned to an access point. If you do not know which SSID you should use or if an SSID is not displayed, contact the person who set up or maintains the access point for assistance.


9. Check the SSID for the access point.
10.Select the security settings that you want to use.
The types of security settings vary depending on the access point. Contact the person who set up or maintains the access point for information on which setting to select.


11. Enter the encryption key.
The encryption key is displayed as a series of [*]. If you do not know the encryption key, contact the person who set up or maintains the access point for assistance.

When you have finished entering the encryption key and have confirmed the network configuration, a list of settings will be displayed.

Depending on the network environment, additional settings for PPPoE, proxy server or IP address may be required. For details on these settings, refer to the information from your Internet service provider or the instructions supplied with the network device.

12. Save your settings.
13. Test the connection.

If you select [Test Connection], the system will attempt to connect to the Internet.

14. Confirm the connection test results.

If a successful connection has been made, information on the network will be displayed.

Internet Connection Settings (advanced settings)
If you are unable to connect to the Internet with basic settings, change your settings as necessary. Adjust each item as necessary for your particular network environment.

1. Select (Network Settings) under (Settings) in the home menu.

2. Select [Internet Connection Settings].
Select [Yes] when a confirmation screen is displayed stating that you will be disconnected from the Internet.

3. Select [Custom].

Adjust each item as necessary for the network environment in use. The items displayed vary depending on the settings you have selected.
Connection Method
Set the method for connecting to the Internet. This setting is available only on PS3™ systems that are equipped with the wireless LAN feature.

Wired Connection

Make a wired connection using an Ethernet cable
Wireless
Make a wireless connection via a wireless LAN
WLAN Settings
Set the SSID of the access point. This setting is available only on PS3™ systems that are equipped with the wireless LAN feature.

Scan
Scan for a nearby access point.

Select this setting when you do not know the SSID of the access point. The system will detect nearby access points and display information on the SSID and security settings.
Enter Manually Specify the access point by entering its SSID manually using a keyboard.

Select this setting when you know the SSID.
Automatic U
Use the automatic setting feature of the access point.

This setting is available only in regions where PS3™ systems that support this feature are sold. Select this setting when using an access point that supports automatic setup. Follow the on-screen instructions.
WLAN Security Setting
Set an encryption key for an access point. This setting is available only on PS3™ systems that are equipped with the wireless LAN feature.

None Do not set an encryption key.
WEP Set an encryption key.

The encryption key can be entered on the next screen. The encryption key is displayed as a series of asterisks.
WPA-PSK / WPA2-PSK
Authentication Setting
These settings are available only on PS3™ systems sold in Korea and are available only on PS3™ systems that are equipped with the wireless LAN feature.

None Do not set authentication information.
EAP-MD5 Set authentication information when using public WLAN services.

Enter your user ID and password on the next screen. For details, refer to the information supplied by the public WLAN service provider.
Ethernet Operation Mode
Set the Ethernet data transfer rate and operation method. Usually select [Auto-Detect].

Auto-Detect Automatically set basic settings.
Manual Settings Manually adjust the Ethernet data transfer rate and operation method.
IP Address Setting
Set the method for obtaining an IP address when connecting to the Internet.

Automatic Use the IP address allocated by the DHCP server.

You can enter the DHCP server host name on the next screen.
Manual Set the IP address manually.

You can enter values for the IP address, subnet mask, default router and primary and secondary DNS on the next screen.
PPPoE Connect to the Internet using PPPoE.

You can enter your user ID and password on the next screen.
DNS Setting
Set the DNS server.

Automatic Automatically acquire the DNS server address.
Manual Manually enter the DNS server address.
MTU
Configure the MTU value used when transmitting data. Usually select [Automatic].

Automatic Automatically set the MTU value.
Manual Specify the maximum size of data packets (in bytes) that can be sent in one transmission.
Proxy Server
Set the proxy server to be used.

Do Not Use Do not use a proxy server.
Use Use a proxy server.

You can enter the proxy server address and port number on the next screen.
UPnP
Set to enable or disable UPnP (Universal Plug and Play).

Enable Enable UPnP.
Disable Disable UPnP.
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2answers

DNS error

try this at DNS # 4.2.2.2 and 4.2.2.1
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