Question about Kenmore Elite 45986 Front Load Washer

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Kenmore HE2 Elite is making groaning noises and then error messages 5D and/or F

Hi, My front Loading Kenmore Elite Model # 110 47532601 is making horrible groaning noises and then wont finish its wash cycle.  I have taken the front access panel off and actually have the pump in hand. How do I know if it's the pump that's the problem and not something else say, the motor,etc.? Thanks in advance Andy

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  • arosen1 Aug 07, 2008

    Dear OldFixer,


     the propeller/fan looking thing that is connected to the pump motor seems to spin freely. It also comes off easily. I wonder if it's supposed to be disconnected at all. With the fan (impeller?) off the axle, the pump spins with some resistance. Once installed back in the unit, it makes some noise ( like it's trying to work). Groaning noise seems to have gone away since cleaning out the access port(it had some change and some drywall screws). It still reads 5d and won't drain. I couldn't find any screws around the pump , only a simple twist and lock type deal. Am I looking in the right place(directly in front on the right)? 
    Any thoughts? Is my pump kaput? 
    Thanks again
    -Andy

  • surfcolo Oct 22, 2008

    the propeller/fan looking thing that is connected to the pump motor seems to spin freely. It also comes off easily. I wonder if it's supposed to be disconnected at all. It sounds like the propeller is moving around in the PVC casing and hitting the wall of the PVC. Their is the propeller and a half circle of rubber in the propeller. I wonder if there was any more gaskets or if the propeller is broken off of the motor

  • Gloria Dec 06, 2011

    How did you get the front panel off of the washer. No tools in my house seem to work? It is not working with any screwdriver - what tool do I use to get it off to check for a clog?

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Did you clean pump out by removing acess port on front end of pump? also you can ckd pump impeller by removing screws around pump body impeller will free wheel but should have some resistance to turning by hand if no water in tub reinstall pump put in drain spin to see if drum will spin if it does forget main motor ..motor is most reliable par on those washers

Posted on Aug 07, 2008

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