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Hi! i have toshiba washing machine model aw 9760 sb i get message as E 5 wht to do> please help

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: my AW-1170S toshiba washing machine

my AW-1170S toshiba washing machine was showing error code E7 -4...what does it mean?

Posted on Aug 28, 2011

  • 6277 Answers

SOURCE: My washing machine modle toshiba

Hi from retired Englishman in SW France,
(no promises but try this!)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Jun 27, 2011

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1 Answer

Toshiba washing machine When I push on the error E7-4 shows and then it turns off what is E7-4 error ?


Is your machine either the Toshiba AW-SD120SM or AW-SD120SS?
If it is I checked the manual and the error code you mentioned is not listed in their operators manual. On page 35 of the manual there is a message that says "As for information display beyond the above-mentioned details, or the above-mentioned solutions do not work, please disconnect the power plug and contact technicians for repair."
The only codes mentioned are: E1 E21 E23 E31 E32 E5 A ans F

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NIK, LOOK IN YOUR OWNERS MANUEL FOR TROUBLESHOOTING FOR THIS ERROR MESSAGE,IF NO HELP TOMORROW CALL MANUFACTURER OF MACHINE HAVE MODEL NUMBER CALL CUSTOMER SUPPORT..THANKS

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Toshiba washer malfunctioning model aw 9770 sb showing an error of e7-4


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Google make model possibly serial year. You may find someone with the same problem and the solution. Usually MFG customer service is helpful. If fairly new local dealer may be helpful.

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My AW-1170S toshiba washing machine was showing error code E9-5...what does it mean?


my AW-1170S toshiba washing machine was showing error code E7 -4...what does it mean?

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