Question about Office Equipment & Supplies
Try connecting it on direct wall outlet.Not a surge protector or power strip
Try below solutions
An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.
Try also this link
I hope you issue should be fix to lessen your frustrations.You can do it
Christian from HP
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(Although I am employed by HP, I am speaking for myself and not for HP)
Posted on Apr 10, 2011
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Posted on Jan 02, 2017
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