Question about Compaq Presario 5000 PC Desktop

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My computer does not detect a dial tone. it was working and then quit, could it be my modem? I checked all hookups and my phone line every thing works but the computer

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Yes! it is very likely the modem, I found in most cases they were the problem. The modem board will need to be replaced with a new one.

Posted on Apr 10, 2011

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Posted on Jan 02, 2017

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2 Answers

Hp problem


Try to make a new connection shortcut and make sure your telephone line is properly connected on your modem. Also make sure that your password and username is correct. another thing is check that your system date is correct.. Hope this works ! ITTech7574

Aug 28, 2009 | HP Pavilion a6863w-b PC Bundle with 23"...

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No Dial tone using Symantec Winfax Pro 10 on Windows 98


Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

May 26, 2009 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

Computer modem and dial tone


Hello Mikenrgrsvll

This problem can be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to prevent the system from trying to detect a dial tone.
Disabling dial tone detection for modems:
Windows XP
  1. Click Start
  2. Select Control Panel
  3. Click Switch to Classic View to change the control panel view
  4. Click Phone and Modem Options
  5. Select the Modem Tab
  6. Select the installed modem (Example: Lucent Technologies Soft Modem AMR)
  7. Click the Properties button
  8. Select the Modem tab in the Properties window
  9. Click Wait for dial tone before dialing to remove the check from the checkbox
  10. Select the Advanced tab
  11. Add X3 to the Extra initialization commands field in the Extra Settings box
  12. Click OK twice
  13. Select Switch to Category View to change back the control panel view
  14. Close Control Panel
if this does not work trying re-installing modem drivers.

hope this helps, have a good day.

May 04, 2009 | Acer Aspire One PC Notebook

1 Answer

Modem says no dial tone detected


Good morning! It's common to a Dial-Up connection to drop the line during session as signal strength is going low eventhough modem is working properly. Please try to use DSL / Broadband connection as signal strength is 1Mbps or greater. best regards.

May 02, 2009 | Computers & Internet

1 Answer

Was able to get connected to the internet twice to day when i came back in to get on the computer it couldnt connect to the internet said no dial tone. this is a new dell computer with an external modem...


Generally this is an indication of a modem failure. If there have been any storms in your area, then the modem may have been zapped. The dial tone curcuit is normally the first casualty when a modem gets hit with more power than normal.

Provided that your telephone is functional on that line (Unplug modem, and connect a handset if this is a modem only line and see if the handset gets a dial tone, this is a good check to make sure the line is functional)

Apr 17, 2009 | Dell Inspiron 530 Desktop Computer

1 Answer

Modem problem


Disconnect the phone line from the modem and connect a normal phone to this phone line. Lift the handset and check it you have a dial tone and see if you can dial out.
If you don't get a dial tone then there is a fault with the phone line and it needs to be repaired before you can use your modem.

Apr 14, 2009 | Dell Latitude C640 Notebook

2 Answers

When I tried to go online my Compaq Presario SR110nx gave error 680


Error 680--- No dial tone
A) Test modem by dialling a number through HyperTerminal or phone dialler. This will test the Modem without using Dialup Networking.
B) Make sure you are using the correct and/or original cable. Some modems used specific wiring which is not compatible with standard modem cables.
C) Check that you phone line is working with a normal phone.
D) Make sure the phone line you are trying to dial on is not a non-standard line, this can cause problems also.
E) If all the above are OK then get a new modem or test in a different location.

Sep 01, 2008 | HP Computers & Internet

1 Answer

Trying to launch internet explorer.it gives me error 680.


680 - There is no dial tone.

All versions of Windows are affected by this error.
No dial tone: There are many possible causes of a No Dial Tone Error.
First, try testing the modem's ability to detect dial tone and to dial by using HyperTerminal with the direct to COM port connect method - see Using HyperTerminal. If you give your modem an AT&FX1 command, and then a dial command, dial-tone detection will be disabled; if you still do not get dial tone, the modem may not be installed correctly (especially if it is a PCI or soft-modem); or the cable from the modem to the phone-line jack may be bad or installed in the wrong connector on the modem - try another line cord, and make sure you are plugged in to the LINE - not phone - jack on the modem. Plug a regular phone into the phone jack on the modem and make sure it has dial tone. The modem may also be defective. Many new modems come with an electronic circuit instead of the traditional electro-mechanical relay used to take the modem off-hook. Some of these designs are proving less reliable; often, they will be 'stuck' in the off-hook position, so unplugging, the plugging in the phone cord may give dial-tone. If this is the case, the modem needs repair or replacement.
If the modem will blind dial (x1), but not detect dial-tone otherwise, the problem is likely to be in the proper selection of the Country in Windows->ControlPanel->Telephony or in improper installation of the modem or lack of support for your country in the driver you are using. Check to see if there are updated drivers for your modem.
If the modem dials properly with detection (x3) in HyperTerminal, but does not detect dial tone when using DUNs, the problem may be DUNs (check for upgrade or re-install) or the proper setup and modem selection for the DUNs connectoid.
For Embarq telephone service customers, this error can indicate that you have a message waiting in your voicemail. Embarq changes the dial-tone sound to a "fast" busy signal when a new message is present in your voicemail box. This "fast" busy signal can confuse the modem into thinking there is no-dial tone present on the line.

Jul 02, 2008 | Microsoft Windows XP Home Edition

3 Answers

Error code 680 when I try to connect to my server


The error 680 means There is no dial tone. The modem is not detecting a dial tone There are many possible causes of a No Dial Tone Error. 1.Check cable is correctly inserted into back of modem and phone socket 2.Check properties of connection, make sure correct modem is being used 3.Disable "wait for dialtone before dialing" in My Computer > Dial Up Networking > Properties of Connectoid > Configure > Connection > remove checkmark under call preferences 4.Try removing fax machines or other devices connected to the line 5.Make sure no one is using the telephone when trying to connect

Jul 07, 2007 | Actiontec (GT701) Modem

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