Question about Dell DVD±RW Dual Layer Burner
Go to start and then go to control panel. Look for the icon for System.
double click on system and click the Hardware tab and the button for Device Manager.
Expand the listing for DVD/CD drives and right click on your dvd or cd drive and select Uninstall.
Once uninstalled, then close out the window and then reboot the machine.
Click on Start, Turn off Computer or the little arrow bottom right corner of the menu and select Restart.
This will reinstall the drive hardware drivers, and then try it again.
If that does not work, go to start and click on My Computer or Computer, depending on your system. Right click on the DVD drive and select Properties. Look for a tab for Recording and make sure the option to enable recording is enabled with a check mark.
If that is enabled and it still does not get recognized, then it could be a problem with the mechanics of the drive and should be replaced.
Posted on Apr 10, 2011
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Posted on Jan 02, 2017
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