Question about Apple MacBook Pro Notebook

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Notebook my mac notebook will start up but will not load desktop can you explain problem please

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  • Paul Burrows
    Paul Burrows May 11, 2010

    Hi John
    Just need to know a couple of things.
    Can you describe what you see in the screen up to the point where the desktop does not load?

    For example. Apple logo, revolving gear and so on




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Have you tried to boot to the factory disks???? If not try to boot from Disk 1 and press and hold the C button on power up and if you get to the screen that asks for language. If this boots up to that point it appears you have an OS issues and you can do an archieve install which will allow you to keep your old users and settings let me know if you get to this point.

Posted on Nov 07, 2008


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