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My GE Model#GSH25JFT side by side refrigerator stopped cooling (both fridge and freezer). There is no frost buildup on the coils, I replaced both the control board and the evaporator thermistor; still no dice. Please help.

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  • netfield Apr 10, 2011

    Thanks. I checked the compressor pins (R read 0); everything was fine. The compressor seems to start and the condenser fan continues to run the entire time. Also, at start-up, the copper pipe (~2" section) that is bonded to the aluminum pipe (evaporator coils) gets a little frosty before melting. Any ideas?

  • netfield Apr 10, 2011

    Thanks. I checked the compressor pins (R read
    0); everything was fine. The compressor seems to start and the
    condenser fan continues to run the entire time. Also, at start-up, the
    copper pipe (~2" section) that is bonded to the aluminum pipe
    (evaporator coils) gets a little frosty before melting. Any ideas?

  • netfield Apr 12, 2011

    That's correct. I was referring to pipe at the evaporator. I have since replaced all three thermistors. A technician was just here and is heading back to his office to get a new relay. It was hot (but passed the shake test), so he's thinking that's the next likely suspect. We'll see.

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  • Refrigerators Master
  • 2,605 Answers

Hello, Welcome to FixYa.

So to make sure I understand you correctly, you've replaced the thermistor on the evaporator and the control board at the back correct ?

Is there power going to the compressor ? Does it make any attempts to start ? (usually a good indicator is if the condensor fan is running, but not the compressor)

I would check the compressor itself if you answered yes to all these things...with any luck it may just be a faulty start relay and therefor tripping the overload.

Here's how you can check the compressor...I don`t know the age of your fridge, but I should mention,

** Most of the manufacturers of fridges ( including GE ) have 5 to 10 years sealed system warranty which would include the compressor but not the electrical starting devices i.e., the overload & relay. Check your owners manual, it is the ultimate authority on warranty no matter what anyone else tells you according to.**


If you have a multi- meter you can check the compressor to see if the windings are ok. If you have a clamp-on you can check for amperage draw when trying to start which is good info to have as well.

**First, Unplug the fridge**

Remove the panel at the back down at the bottom. This should gain you access to the compressor.

On the side of the compressor will be the start relay/overload assembly such as this image...it may be enclosed in a black plastic cover as well.

My GE Model#GSH25JFT side by - 2234770.jpg
Pull off the relay & overload and you'll see 3 pins in the form of a triangle...

ffd3e9e.jpg
With a meter measure between any 2 pins at one time, going between each pin with one remaining on a "common" pin.

You'll want 3 measurement's, similar to this example- 6ohms, 3ohms, and 9ohms.

On some meters you may simply get a reading of "0" ohms, as long as the needle moves off of "infinity" which would indicate an "open" winding=not good !

If following that, the readings are good, purchase a hard start kit. Part # HS410 also known as a 3in1 starter kit.

i.e.

My GE Model#GSH25JFT side by - 775ec2d.jpgttp://i.fixya.net/uploads/images/775ec2d.jpg" alt="775ec2d.jpg" class="h_mi" />

The above package contains info and hardware on how to connect it.


NOTE : the HS410 ( 3 in 1 ) should be considered just a temporary "fix" as opposed to an actual "repair" in should not be relied on for long term reliability or safety, but rather thefactory replacemnet, double check with your model number.

Hope that help`s move you forward if nothing else. If so please take a second and rate the guidance and a testimony to your inquiry you received here at FixYa, either or all is appreciated.

Let me know if the compressor is indeed operating yet the fridge or freezer fail to cool and I'll continue to help in any manner I can. Good luck


Thank you for choosing FixYa today.

Regards,

Macmarkus :)

Posted on Apr 10, 2011

  • 1 more comment 
  • Mark MacDonald
    Mark MacDonald Apr 10, 2011

    Hello again,



    OK so the compressor is running, that is good. I want to address this part of your last post...



    "at start-up, the copper pipe (~2" section) that is bonded to the aluminum pipe (evaporator coils) gets a little frosty before melting"



    The frost on the suction line at start up is typically a sign the unit has been slightly overcharged, has this unit had any system work done to it to your knowledge ? What about the discharge line coming out the other side of the compressor (smaller steel line) is it fairly hot and does it stay hot during operation ?



    The other curious point you made is the issue of the coils not having any frost on them. You are talking about the evaporator coils in the freezer correct ? Is there no frost on them at all after the compressor runs for several minutes ?



    Also, do you have a clamp-on amp meter or access to one ? If you could measure the amperage when the compressor is running it would be huge benefit to tell us if the compressor is pumping correctly as we could calculate the wattage via Volts x Amps (E x I = P)



    I'll watch for your reply.



    Regards,



    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 10, 2011

    It just occured to me that you may have been referring to the pipe at the evaporator frosting up ( going from copper to aluminum ) and then disappearing, is that correct ?



    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 12, 2011

    Hello,



    When the tech. returns ask him to put an ammeter on to check the power consumption or amp draw on start-up. It sounds to me like it is either an inefficient compressor or the system has a leak and therefor no gas...that is why I inquired about the frost pattern.



    Let me know if he provided an amp draw reading for you, both on start-up and once stabilized...running.



    I'll wait for your reply.



    Regards,



    Macmarkus :)

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