Question about Sony Playstation 3 (PS3) Console

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I have the Avatar bluray disc which is not working. It was working fine until we did an update. The disc is not damaged and all other disc are working.

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Hi steve,

The disc reading problem is quite a common one!

It is caused by the laser coming away from the drive and you need to readjust the laser to get it to work.

Sounds bad but at least the drive is not broken JUST the laser needs readjusting.

Now let us look at how you can fix this:

Solution 1:

The normal way to fix this is to send it in and they will do the work for you at the factory. However it will cost about $150 and also you will have to wait about 4 weeks.

If you do not play on your PS3 that much this may be the best solution for you.

Solution 2: For A Faster Fix

If you want the games reading problem fixed quickly then you should check out some good PS3 Repair guides.

They normally include videos showing you how to readjust the laser - it takes about 20 mins.

Make sure you check out the full reviews below so you can fix a good one!

Click Here For A Full Review Of The Best PS3 Disc Reading Fix

Hope this helps and if so please leave a comment or if you have any questions let me know?

Posted on Apr 12, 2011

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I have the latest software version for the BDPBX2 11.4.008 when I try to play the Avatar Bluray DVD I get the following message: if you experience problems playing back this DVD go to...


I have Avatar Blu-ray movie and it plays on my BDP-BX2 11.4.006 version. Take it back and get it exchanged. Try new one. May have to go to another store since the same shipments (bulk) that are at your store are ALL the same. I have done this 4 times with 4 different movies and 2 of them worked. I'm getting the .008 update but, I'm starting to think the Blu-ray disc are the problem since I have one that is made in Mexico??? I don't think they are all being made correctly. Too Cheap!

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Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.

At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.

If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.

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