Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

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Harddrive not working. When it's plugged in it shuts down after a few seconds. I see a light flicker inside but it isn't sustained.

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  • Master
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Is HD running on AC power or on USB (is your PC compatible with the HD if USB)
if this is straight out the box, return it is defective........

all HD connects and allows you to format if you wish to

Posted on Apr 10, 2011

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  • Western Digital Master
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Test your PSU or replace it if your power supply units fan is not working your PSU is faulty
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
hope this helps

Posted on Apr 10, 2011

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