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DVD disc will not play - only has "disc error" in the upper right hand corner after it shows that it is reading. Thank you, Geraldine Halpin

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  • jerry121629 Apr 13, 2011

    Thank you so much. Your suggestion worked like a charm. Jerry Halpin

  • jerry121629 Apr 13, 2011

    Yes, the solution was very helpful.

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This message signifies that the sensor from the reading head of the player does not detect the reflected laser beam. If you are sure that the disks are ok then the sensor and the lens above it are covered in dust.
If this isn't a long standing problem then the dust can be cleaned with the help of one of those special cleaning disks that you can find in every electronics shops.
But, because the lens is made out of plastic, if you have left this dust in place for too long then it has been baked on the surface of the lens so the cleaning will be too little,too late. This dust cannot be removed so the entire dvd mechanism is defective and it will have to be replaced by a repair shop at a great cost.

Posted on Apr 11, 2011

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Posted on Jan 02, 2017

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