My 500 g hd froze up. got a new wd hd 320 g and switch the board on it an it began to spin an then stop in intervals. what could be the problem? i need to remove the info off the 500 g. what can be done?

take it back to the store, where u bought it from and get it replace with a new one.

> stopped working toady (froggy? today?)

It "died" -- either the electronic circuit-board "under" the "spinning" part of the disk-drive has short-circuited, or the motor that spins the recording surfaces has quit.

You've tried it on another computer -- so you've done all that you can.

Any 500GB disk-drive is likely to still be under the W.D. warranty.
Open the enclosure, and get the model-number and serial-number from the label on the disk-drive.
Then, access the W.D. web-site, and click "check warranty status", and enter that information.
If the warranty is valid, W.D. will replace the device, at minimal cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program -- purchase a new W.D. device from the W.D. web-site, and you qualify for a good discount on your purchase.

Or, remove the disk-drive from the enclosure, buy a replacement, compatible, disk-drive, and "transplant" it into the enclosure, to create a working external storage device.

does he makes any sound (ticking)... while running?

dos it appear in the cmos setup under the first option?

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

files must be "imported" into your new mail program.
the new computer may have a newer or different version.

just wait until it stops to spin

When you say it won't turn on, do you mean, there is no spin-up and not LED. If this is the case disconnect it from the power source and then reconnect it. If the LED flashes once or doesn't appear at all, the power supply is faulty and you will need a replacement. If you call WD, they will send you a replacement power supply free of charge.

ensure it hasnt damaged and that you didn't passed a magnetic field through it, so that you damaged the sytem files of the hard drive...

I suspect that your motherboard was not designed to work with this huge drive. How old is your computer? Have you checked the computer manufacturer's website for info on what size hard drives can be used with that model?
You might still be able to use it by installing software called a dynamic drive overlay; check the website of the big drive's manufacturer for software.

Yes. The case doesn't care what size the drive is. The computer is just asking for the USB driver for the case. Check the WD site for the driver for the model of MyBook that you have. That should cover it.