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Kobo ereader won't come out of sleepmode. - Kobo eBooks by Kobo

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Posted on Jan 02, 2017

Justintechno
  • 36 Answers

SOURCE: my screen on my kobo

You will most likely need to buy a new one. I looked online for a replacement screen and I could not find one.

Posted on Jul 28, 2011

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Kobo frozen. Willl not respond to touching button


Performing a basic reset A basic reset will force your eReader to restart properly. In many cases, this is enough to restore your eReader to normal.
  1. If possible, turn off your eReader.
  2. Locate the small hole on the bottom of your eReader.
  3. Unfold a paperclip and slide an end into the hole.
  4. Press gently until you feel a click. Your eReader should restart.
Performing a factory reset If a basic reset doesn't work, you can perform a factory reset to restore your eReader to its original settings. After a factory reset, you'll have to set up and sync your eReader again.
If you perform a factory reset on your eReader, you'll:
  • Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
  • Lose any bookmarks and annotations you made in your books since you last synced your eReader.
  • Sign out of your account on your eReader.
  • Reset all of your settings and preferences.
  • Return your eReader to its original settings.
  1. If possible, back up any books or documents that you added to your eReader using Adobe Digital Editions, or that you manually added using your computer. You do not need to back up any books you bought from Kobo. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
  2. Go to your Home screen.
  3. Tap the ios-menu.svg Menu icon at the top of the screen.
    The Quick Settings panel will appear.
  4. Tap Settings.
  5. Tap Device information.
  6. Tap Factory Reset under Advanced.

  7. Performing a factory reset If a basic reset doesn't work, you can perform a factory reset to restore your eReader to its original settings. After a factory reset, you'll have to set up and sync your eReader again.
    If you perform a factory reset on your eReader, you'll:
    • Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
    • Lose any bookmarks and annotations you made in your books since you last synced your eReader.
    • Sign out of your account on your eReader.
    • Reset all of your settings and preferences.
    • Return your eReader to its original settings.
    1. If possible, back up any books or documents that you added to your eReader using Adobe Digital Editions, or that you manually added using your computer. You do not need to back up any books you bought from Kobo. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
    2. Go to your Home screen.
    3. Tap the ios-menu.svg Menu icon at the top of the screen.
      The Quick Settings panel will appear.
    4. Tap Settings.
    5. Tap Device information.
    6. Tap Factory Reset under Advanced.
kobo com help Resetting your Kobo Glo HD

Jun 30, 2016 | Kobo eReader

1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Kobo reader won,t turn off


click on app info and close or use cleaner to close it otherwise skip to another version of kobo reader

Mar 05, 2015 | Tablets & eReaders

1 Answer

Kobo plugged into computer but nothing happens when I press connect


Do you have the proper device driver installed on the computer?
:Other info I found online, but have not looked into:

Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

In addition you can also check if the device manufacturer have driver for the device.
For additional help, please see:
Kobo Help Forums/Frequently Asked Questions - Kobo eReader
http://kobo.zendesk.com/forums/165796-frequently-asked-questions-kobo-ereader
Need help with your Kobo eReader?
http://koboereader.com/FAQ

Feb 24, 2015 | Kobo 6" eReader Touch Edition

1 Answer

I have to keep me kobo plugged in while I read. Can I fix this?


Unfortunately, Kobos weren't designed to replace the batteries. Short of buying a new eReader, reading with it plugged in is the only way around bad batteries.

Oct 16, 2014 | Kobo 6" eReader Touch Edition

1 Answer

Kobo ereader problems


Unfortunately, the batteries on Kobo were not designed to be replaced. If the batteries will no longer accept a charge, it is time for a new e-reader.

Aug 14, 2014 | Kobo 6" eReader Touch Edition

1 Answer

How to find my mac address on my kobo touch ereader?


that is the mac address.. remove the period (.) and add colon (:) after every 2 characters

Aug 06, 2014 | Kobo 6" eReader Touch Edition

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