Question about Sony VAIO EE Series Notebook VPCEE31FX/WI

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Hi,i have a laptop from sony vpcee31 fx with windows 64bit home pre and dont work webcam,it is motion eye. device manager dont show the webcam driver. pleaze help me.

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  • 92 Answers

Check if Imaging Devices contain the Sony Visual Communications camera driver.
If it is not listed, uninstall and reinstall the WebCam Companion Software which contains the drivers for the camera.
If issue persists, perform a system restore to an earlier time and date when the camera was working as expected.
If the issue persists even after the system restore contact any authorized service center or the sony service team to get the unit repaired.

Webcam companion.
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VPCEE31FX&upd_id=5991&os_id=45
Procedure to perform system restore. (No data will be lost).
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C1003813

Posted on Jul 25, 2011

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Posted on Jan 02, 2017

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Motion eye doesn't work on Windows 7 Sony Vaio VGN-FZ220U


Your original Sony customised version of Windows included some dedicated webcam software plus webcam drivers. It is probable that you need both the software and the drivers from the Sony support website. The question is will the software work without you having a Sony customised version of Windows. Usually, it will work so try downloading and installing them. Check here: http://esupport.sony.com/US/p/swu-download.pl?mdl=VGNFZ220U&upd_id=3092&os_group_id=10

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Install the latest WEBcam driver.
You can download the device drivers from the Sony WEB site.
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Strivinz : 'M' button became '0' whih means Numeric ON. (numeric : 0123456789) turn it off by pressing FN+Num lock.
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akee.4shared.com

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I had the same problem with my VAIO E series motion eye webcam . I tried uninstalling and reinstalling the drivers from device manager, but didnt do any good.Sometimes the device didnt even show up. So finally I uninstalled the driver and installed the win xp driver from the sony vaio support page even though I had Win 7. Now under Imaging devices in Device manager it shows 'Sony Visual Communication camera' but it works perfectly fine.

Dont uninstall the webcam companion just yet.Might be hard to get it back.

Try doing this and see if it works with webcam companion. or else you can try other free webcam softwares like ManyCam.

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1 Answer

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1.uninstall the arcsoft webcam companion camera software from programs and feature
2.uninstall the camera driver from device manager
3.download and install the camera software from

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS190JS&upd_id=3834&os_id=34

hope it works! goodluck ü

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You visit the web site so that you can take the drivers you need> (http://www.sony.com)> good luck

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Try to download the software with keyword "CAPTURE" software on Google or hit the keyword "SONY Motion Eye Capture Driver" or try to download it from www.sonyworld.com GoodLuck!

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You will need to get XP drivers for the product, they can be found here.

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