Question about ASUS X83VB-X2 Notebook

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My -ASUS X83VB-X2 win7 64- was working perfect but suddenly 3 very bad things happened: 1) The web cam is not working any more, did disapear and can not even be found in the Devices Admin., 2) The battery charger is not working. I tought it was the battery itself, so I bought a new one but still does not charge. 3) In the Devices Admin. now I found an unknow device and going through its properties>details in the value window can read: ACPI\ITE8708 *ITE8708 I have reinstalled the win7 several times trying to fix the problem but it is always the same and nothing good happens. As far as I can think it could be some corrupted drivers or anything like that. Thanking you in advance. Best regards, Jairo R.

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I agree, it is most likely a bad driver. When you go into the device manager, do you see any exclamation marks in yellow triangles? That would indicate a hardware problem. If you go into the offending hardware component, there should be a button that says whether or not the device is working properly and also and update drive button. Try updating the drivers and see if that works. The webcam could be reinstalled using the disk that came with it. The driver may not be Windows 7 compatible so if you tell me the make and model, I could try to get an updated driver for you.

Let me know.

Posted on Apr 09, 2011

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