Question about Dyson DC27 Bagless Upright Vacuum
I'm sorry to hear you're having difficulties with your DC27. The part you're describing is the suction relief valve, which protects the motor if the machine is used when blocked.
For guidance in locating and removing any blockages, please follow the steps shown in our online support guide:
I'd also recommend giving the filter a wash. Under normal use, this should be done at least once every 3 months. Use cold water without detergent, and allow up to 24 hours for the filter to dry completely before replacing it. For assistance, please refer to the video linked below:
Following these steps should enable you to resolve the issue without further assistance. However, if you're unable to resolve the issue, or if you'd prefer to speak to someone in person, please get in touch with us directly so we can provide the help you need as quickly as possible. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Dyson Online Customer Support
Posted on Sep 28, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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