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Printer appears to want to print out an infinite number of pages of gibberish from a document sent to it. Obviously, the document info somehow, somewhere screwed up. I don't need to waste an unknown number of pages and ink to get gibberish. How is the printer's memory cleared? I'm running it from a Linux operating system. The document is my confirmation that my Canadian taxes for 2010 were filed. The document was to be a "PDF". Your assistance will be appreciated. Erik Alberta, Canada, eh!

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The document is probably not screwed up this happens usually when the computer is using the wrong printer driver. if the pdf looks ok on the screen try reinstalling the printer driver and resend the document. to clear the job from the printer just turn off the printer and clear the print que from the computer.

Posted on Apr 09, 2011

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If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

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The symptoms indicate that the printer is receiving a data stream that it does not support or the data stream it is expecting (is set for) is not the one it is receiving. This also happens when the printer is somehow disrupted (like momentary power off) during printing. When it resumes, the setup information sent previously for the document has been lost, but the computer doesn't know about it so it sends data to the printer which prints merrily on in gibberish.

If you haven't already done so, try turning the printer off, disconnect the power cord for about 5-10 seconds, replug and turn the printer back on. Check to see whether that resolves the print issues.

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2) The new print job, has data or a busted escape command in it that is being treated as printable data.

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Do not pitch the printer but get help for it like you are doing now! But I would have taken a chat from us to see what the gibberish is!

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Is there any way you can scan the page into an e-mail and then send it to me at don.farr@verizon.net, please.

I'd like to see your printout.

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