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The TV recognizes the HDMI connection, but says there is no signal. I called Samsung and they said that their products do not support Apple TV. Is there a way around this?

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All I can tell you is what worked for me.

IMPORTANT: Be careful! This Menu has very important parameters which you should not change at all.

  1. Turn off the TV
  2. If you have a 52" Series 6 model (my case), press 'Mute -- 1 -- 8 -- 2 -- Power.' If you have a Series 5 model, try 'INFO MENU MUTE POWER.'
  3. The TV will start and you will be in the service menu (give it a few extra seconds to get there).
  4. Using the arrows/enter buttons, go into 'Option Table (Service)'
  5. Turn off the following parameters: hotplug and hotplugctr.
  6. Turn off the TV.
That's it; this worked for me and my set no longer loses the HDMI signal from the Apple TV.

Posted on Apr 09, 2011

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