Question about Disney Mix Max Digital Media Player

1 Answer

I can not charge the battery

When I connect the unit to my computer to charge the battery, nothing happen. The USB symbol does not appear. why?
help me thanks

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  • 5 more comments 
  • kaizar Oct 13, 2008

    MY PC DEMANDS FOR A DRIVER SOFTWARE WHEN IS PLUG IN



  • detyge Oct 17, 2008

    Trying the firmware reset...

  • Anonymous Nov 22, 2008

    I can't charge my player---nothing happens when I plug it into the computer.

  • hsteven Nov 28, 2008

    Mixit is dead, and cannot get the computer to recognize the usb hookup.

  • superjenni4 Dec 03, 2008

    it can't charge and it tells that Windows cannot recognized the device. Please i need HELP!!!!!!!!!!!


  • mslrob01 Dec 08, 2008

    I can not charge my daughter media player and she only used it less than five times.

  • jessicahutch Dec 26, 2008

    I have the same problem what do I do?

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  • 93 Answers

Try using a port on the back of your computer. The Universal Serial Bus (USB) can only provide 500 Milliamps of power and in most cases the ports on the front are a shared bus so they can only provide 250 Milliamps of power. This may not be enough to charge the player. In most cases each USB connection on the back of your computer is a seperate bus and can provide the full 500 Milliamps necessary to charge the player. If that doesn't correct the issue you can try flashing the firmware and see if that makes a difference. Below is a link for the instructions for flashing the firmware. If that doesn't correct the issue you may need to contact their customer service and find out what you need to qualify for a warranty replacement.

Firmware Flash Link
http://digiblue.com/customer-service/faqs/disney/mixmax/17.html

Posted on Sep 24, 2008

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