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Hi, I have a Dell Inspiron 10. My wireless function was disabled. I checked my wireless Dell Wireless 1397 WLAN mini-card and it appears to be OK; using Fn + F2 didn't help. Under Network Connections, it states that both my wireless network and local area connections are 'firewalled'. When I try to review available wireless connections , I get a message that states "Windows cannot configure this wireless connection. If you have enable another program to manage this wireless connection, use that software". If I try to repair, I get a message that states to "contact the person who manages your network". That person is my husband and he's stumped. HELP!!?!? I don't know what to do next. Thanks.

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  • celiez Apr 09, 2011

    Thanks for your reply.. I do not have the Dell Wireless Manager, only the Select Wireless Switch or the Dell Wireless LAN. Will one of those work?

  • celiez Apr 09, 2011

    It works now! :-) Thank you so much!



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Welcome to Fixya. If you want to connect wirelessly you need to connect using the Wireless Manager of your computer or Remove it. If im not mistaken your using Windows XP

How to connect using Wireless Manager:

- Click on Start
- Click on All Programs
- Click on Wireless Manager
- If check the Networks that are available and make sure you will connect to your SSID (Network Name) or the Name of your network. It may ask you for a Network Key or Password.
- If you dont know the password you need to access the router page.

It is easier if you will use the windows wireless setup. To do that just remove the wireless manager.

How to remove the Wireless Manager:

-Click on Start
- Control Panel
- Select Add and Remove Programs
- Uninstall the Dell Wireless Manager
- Restart the Computer
- after restarting, Click on Start then Connect to
- Connect to your Network Name and if the network is secured you will be ask for the password of the network or Security Key

If you will ask me it is better to remove the wireless manager.

If you have questions please let me know. Thanks for using Fixya.

Posted on Apr 09, 2011

  • 1 more comment 
  • Rofel Lantican
    Rofel Lantican Apr 09, 2011


    If your referring to the Dell Wireless LAN Utility

    You can use this one just follow the guide on the link i provided below or you can remove it on your Add/Remove Programs and use the windows configuration that i provided on my first post

    Using the Dell Wireless WLAN Card Utility: Dell Wireless WLAN Card User Guide


  • Rofel Lantican
    Rofel Lantican Apr 09, 2011

    The Wireless LAN will work just follow the instructions on the link that I've provided on how to use it. If youre having a hard time you can just remove it and use the Connect To function of windows

  • Rofel Lantican
    Rofel Lantican Apr 09, 2011

    By the way you i forgot you can just remove the Tick mark on the Let this tool manage your wireless network and use the windows configuration. Just click on Apply and Ok then close it and you will not receive an error that Windows Cannot Configure this wireless connection



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