My touchscreen won't respond, how do I fix if a soft reset & battery removal/reset won't fix it. Since my phone lost ability to synch a yr ago, I don't have way of saving my pix without being able to use the screen. Also have the broken joystick problem others have. This phone has lost features monthly since I got it. now its dead in the water if I can't get the touchscreen to reset. Ideas? If I get a new phone, is the data stored on the simm chip?
My suggestion if you have Sprint, go to their corporate store. They charged me $35 for a new phone. I did not have their $7 a month warrenty... but I do now. The only thing they will not do is replace the phone if it was in water.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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I had an issue like that myself. what I did was seperate the casing and remove the battery for about 10 seconds(reset) place the battery back in the unit, snap the case back together and power it back up. That should fix ya
you can take the battery and the back off the device and place in completely submerged in a bag of white rice and leave it in there for 1 to 2 days this will help absorb the moisture, this should fix it if the water did not damage the circut boards if the water damaged the circut boards then the device is fried
hard reset the phone - do this by syncing first, then hard reset the phone by:
1 taking out the battery,
2 then reinserting WHILE holding down the send and end buttons. 3 then re-sync your info back on and...voila!
You Will need to Hard reset the phone but make sure you back up your info first, because a hard reset will delete all info. To Hard reset the phone hold the two Soft keys which of Dots on them and then while holding those buttons press the reset button located on the bottom of the phone by the Charging port.
doing a hard reset will reinstall all the factory software. Unfortunatly you will loose all your contacts and files and user installed programs unless you backed up your device and ative sync will see it as a new device you can drag the backed up files to the new device in from your old sync folder in windows
to do a hard reset
Press both the right and left softkeys on the front of the phone while you are pressing the 'soft' reset button on the bottom of the phone. Press Y and then the space bar let the phone reset and follow prompts, after 3 seconds, it will install the sprint software I recommend a soft reset after that. Sync, and you're ready to go again!
Press both the right and left softkeys on the front of the phone while you are pressing the 'soft' reset button on the bottom of the phone. Press Y and then the space bar, let the phone reset and follow prompts, after 3 seconds, it will install the sprint software. I recommend a soft reset after that. Sync, and you're ready to go again!