Question about Hotpoint HSS25GFP Side by Side Refrigerator

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We have A GE HSS25GFPAWW side by side and the freezer doesn't defrost so the fresh food side gets warm. We pulled the panel off and the coils are frozen, the fan works. Could it be the heater coil or the temprature sensor? Janet

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You could have a bad heater,thermostat and there's a sensor on top,look at it,if it has a black ring around it where the wires go into it you need to change that out too.there's a computer board in this too but it sounds like you just have a defrost problem,bad heater or thermostat.unplug it melt out all the ice,with a meter read out the heater,also look at it,if it's all black looking inside the glass change it out even if it reads good with the meter,the heater is bad if it's black,if you're going to do this yourself it's not a bad idea to change the thermostat too.part number for the heater is WR51X10055 and it's around 40 dollars and the thermostat is WR50X10068 and it's around 15 dollars.also check the sensor part number wr55x10025 and it's around 8 dollars.cut the wires close to the body of the thermostat,they give you wire connectors to connect the new thermostat and the same with the sensor if the sensor has the black ring around it where the wires connect to it,if it's all white leave it alone and melt out all the ice with a hair dryer,you can't read out the thermostat if it gets warm so just melt out all the ice first with the fridge unplugged then remove the heater,read it out with a meter and look at it if it looks black inside the glass the heater is bad if it looks and reads good with the meter then just change out the thermostat and you should be fine.good luck,if you need any more help let me know

Posted on Apr 09, 2011

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1 Answer

My Model #gts22wcp fridge stopped getting cold. freeezer works great. Only blows cold air into fridge if freezer door is open.


Possibly a problem with the defrost system. If the cooling coils behind the freezer wall start to build up too much frost or snow, the air flow to the refrigerator section gets blocked first. So the freezer still works but the fresh food section starts to get warm . As the frost continues to build up, in time the freezer section will only get as cold as the fresh food section should. There are 3 main parts to the defrost system. You could have a burned out defrost heater, a bad defrost timer, or a bad defrost termination thermostat. The heater is located directly under the cooling coils in the freezer. The termination thermostat is a silver round disk clipped to the top of the same cooling coils, and the timer in located in the control panel in the fresh food section.

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What else can I check - my fresh food side of fridge is still too warm, freezer fine.


GE refrigerators use a board to control cooling and defrost functions. The fresh food compartment also utilizes a motorized damper, and some models even have a fresh food fan. Air enters the fresh food compartment at the top left corner, and the return air is also in the left wall down near the crispers. Both paths must be clear.

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If it is just the fresh food section and not the freezer. Check out this link to see a GE condenser problem. Make sure to clean that condenser once a year. In most cases when the damper assembly flapper door goes bad in the fresh food section, the fresh food side will start to freeze your food. The next thing I would check is what John is talking about. Pull the freezer back panel off to see if your evaporator coil is frost over. When this happens it will restrict air into the fresh food side(refrigerator side). Click Here to see what a defrost problem looks like.

Jun 23, 2011 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

We have A GE HSS25GFPAWW side by side and the freezer doesn't defrost so the fresh food side gets warm. We pulled the panel off and the coils are frozen, the fan works. Could it be the heater coil or the...


Yes very much possible that temperature sensor( defrost thermostat) or heater coils ( defrost heater) is faulty.. If you see, too much ice frost collected there, then its defrost related issue. First try manual defrost reset procedure. The procedure is as follows: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------

If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

May 04, 2011 | Refrigerators

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My refridgerator/freezer isn't as cold as its been. We cleaned coils, grate, everything. What next?


if freezer is okay...and its just affecting the fresh food..pull the freezer rear panel and see if its frosted on the coils..if so, use a hair dryer to melt the ice..it will work now, but you have a defrost problem and need to check the heater,defrost thermostat, and timer or electronic defrost control....

Jan 12, 2011 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a refrigerator that is 10 years old it is a tpx24pbe bb model number and the refrigerator side is staying at 50 degrees what is the problem?


On my GE side by side (model GSS20IEMDWW), a warm fresh food side, as well as iced-over evaporator coils in the freezer, was caused by the temp sensor in the fresh food side sending faulty data to the computer.

The temp in the fresh food side would climb because air could no longer pass over the iced-up coils in the freezer side.

For me, the faulty fresh food side sensor made the computer always thing the fresh food side was too warm, making it constantly run the compressor (thus icing up the coils).

If you do not have a coil icing problem in the freezer, then your fresh food side temp sensor may be telling the computer that the fresh food side is already cold enough.

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In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

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Hi: Your defrost heater or defrost timer is bad. There is an off chance your freezer or fresh food compartment are so full they block the airflow. If not full, Remove the food from the freezer, unplug the ref. and hit the back wall of the freezer with a hair dryer. Avoid plastic components as they will melt. When your defrost mechanism fails frost will form where it shouldnt and block the airway to the fresh food compartment. That's why the freezer still works. That will get you a week or two of fresh food getting cold. If your'e handy remove the back panel of the freezer at the bottom will be a glass tube with a metal coil in it. If the coil is broken buy the new defrost heater and install it. If not look for a defrost timer. Use the model number of the refrigerator to find the part. www.searspartsdirect.com will have a parts schematic to help you find out where the timer is located. There shipping is high so try to buy it locally. I hopes this helps, Jeff

Jun 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ge side by side profile. freezer works fine, all


Hi!

First of all you need to clean the coils (condenser coils under the unit or evaporator coils inside the freezer). The coils inside could be iced over because of failure of defrost system. Now check that the condenser fan under the fridge is working properly. Check that the fan in the freezer work which pulls cold air from the coils inside freezer and blows it to the fridge side. Are the temperature control knobs in the fridge adjusted correctly? It actually just opens a vent to let more or less cold air in from the freezer. It takes a while for the ice to build up in the freezer enough to affect the cooling.

My first guess would be the defrost timer. You can manually turn it to engage the defrost cycle and observe whether or not the defrost heaters come on. Now use a hair dryer to speed up melting the ice when there is lots of ice buildup. Most timers are 24 hour timers. It will turn the defroster on every 6 or maybe 12 hours depending on the model.

Before testing the defrost heater, unplug the refrigerator to avoid an electrical shock hazard.

The defrost heater is usually located at the back of a side by side freezer or under the floor of a top freezer. It will be necessary to remove obstructions such as the contents of the freezer, freezer shelves, icemaker and the inside rear or bottom panel of the freezer.

The heater is connected by two wires. The wires are connected with slip on connectors. Firmly pull the connectors off of the terminals (do not pull on the wire). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If the connectors are corroded they should be replaced.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Jun 24, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

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I think you are short of refrigerant, needs to be topped up and checked for leaks.

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