If your computer can go online when it is directly connected to the modem, there could be some settings you need to adjust on the router.
If you already tried turning off/on the devices but still no connection thru the router then I suggest that you reset the router for 30 seconds by pushing the reset button on the back then power it off for 10 seconds then plug it back in.
After that, you need to log into the router's page and configure it for Internet connection.
Ifyou are using cable modem, then you need to clone the MAC Address.
If DSL, possible, you need to change the IP of your router or set the router to PPPoE.
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1) Make sure that you can get it to work if you go from the cable/DSL modem directly to your computer
2) Assuming that works, disconnect the cable from the back of the computer and plug it into the WAN/INTERNET connection on the router and take a different cable and go from one of the LAN ports (labelled 1-4, typically) to the computer
3) turn off the computer, unplug the router and unplug the cable/DSL modem. Plug in the cable/DSL modem and wait for the lights to stabilize. Plug in the router and wait for the lights to stabilize. Finally, turn on the computer and try it.
Splitters that work on telephone modems are not designed to work on cable modems. If you are trying to allow more than one computer to access the Internet, you need a broadband router.
You can find them on eBay and at stores for under $30. The primary difference between them is the number of "ports". A port is simply a place to plug in your PC. The more ports, the more PCs you can plug in.
Here's how you set a router up.
1. Plug a short Ethernet cable into the Ethernet "out" port on your cable modem.
2. Plug the other end into the "Uplink" or "WAN" port (will be labeled one or the other.
3. Plug an Ethernet cable into the LAN card on your PC and the other end into one of the open Ethernet ports on the router.
Ok in this case the problem is more than likely a generic one for all modems. All modems like to bind themselves to whatever device you have initially plugged in when you plug in the power cable for the modem. My guess is you had the pc hooked up directly to the modem and then plugged in the poewr cable to the modem.
To fix this you need to unplug the router and modem cables for 2 minutes. Plug in the modem with it being hooked up to nothing but the wall [Power Cable and Internet Cords hooked up only; no pc yet]
Your router is probably not need to be bridged so there should be a small hole somewhere on the router normally on the back or bottom saying reset. Press and hold that button with the router only plugged into the power no internet or pc [Although it doesnt matter if the pc is hooked up to the router] for at least 10 seconds. This will cause the router to reset to the factory default settings undoing the bridge. After this time the modem should say it has internet and whatever else except a activity light and similar things.
What you want to do now is unplug the router from the power and hook up the modem to the router and then plug the power cable back into the router.
After all this you should be able to go into the pc and access the router and set up the settings you like or need for the router if you want. Otherwise you should have internet again.
After you've rebooted your wireless router...make sure you reboot the cable-company (or DSL) modem while the router is connected to it and on. The modem seems to recognize the router properly only in this way.
Simply unplug the power to the cable-modem and plug it in again.
If the cable-modem has a battery back-up you'll want to remove that as well.
FYI for those people trying to use a ethernet and usb cable from a cable modem - it may work for a while but it won't work forever - your ISP will only allow one IP address out of the modem unless you pay for additional addresses (then you need a switch). Each device you have on the modem is fighting for that IP and eventually it will just quit working (if it works at all).
If you want more than one computer on your network (on the Internet or sharing printers/files, etc) then you need a router or a gateway (cable modem/router combo which I DON'T recommend).
Plug your cable line into your modem, make sure it's tight, but don't use a tool. Next plug the ethernet line from the modem to your PC ethernet port. Then plug in your power to the modem. Allow your modem to sync. Don't use the USB line at all. Do not even hook it up unless your computer doesn't have a working ethernet line. Don't run the disk either, it will only install the modem driver that is only used if you use USB.
If you have issues connecting after that, you may have to go into your ethernet adapter settings and make sure that it is using DHCP. DSL usually uses a different setting (PPP I think) and you will not be able to connect.