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My ipod is still disabled even after trying both of the top solutions

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Do you have your ipod synced with a differnt computer

Posted on Apr 09, 2011

  • 8 more comments 
  • freaky_vampi Apr 09, 2011

    no its the same one

  • nathaniel burt Apr 09, 2011

    How did the ipod get disabled.

  • freaky_vampi Apr 09, 2011

    its not mine my friend forgot the password nd typed it in to many times they day i should disable itself in 15 min but its been like that for more than a onth

  • nathaniel burt Apr 09, 2011

    okay you mite have to reformat it cuz i dont think there is anyway to retrieve it back to wat was on it i have a ipod touch myself i had to reformat it.

  • freaky_vampi Apr 09, 2011

    ok so how do i do that ???

  • nathaniel burt Apr 09, 2011

    okay plug in the ipod to ur computer okay then when it says the ipod is in the itunes go to the bottom and look for restore click it and it should return it back to factory settings.

  • freaky_vampi Apr 09, 2011

    i did that 3 times and said i could not restore it i give up

  • nathaniel burt Apr 09, 2011

    okay your going to have to call apple the company for ipod.

  • freaky_vampi Apr 09, 2011

    omg it just worked i tried it a last time thanks for ur help

  • nathaniel burt Apr 09, 2011

    no problem welcome



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1 Answer

My ipod 4 is disabled and told me to connect to itunes i did and itunes says cannot connect because there is a pasecode on my ipod but the ipod is still disabled help

turn it off plug it into computer hold top botton and screen round button at same time hold for 20 sec you may have to restore phone to factory and lose all your contacts apps and games

Mar 04, 2015 | Apple iPod touch

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How to disable a ipod touch

If you want to know how to disable an iPod touch:
  1. Go to Settings> General > Passcode Lock >Turn Passcode Lock On > type in a passcode
  2. Now, hit the button at the top of your iPod.
  3. Try logging in with the WRONG passcode many times. This will disable the iPod touch.

Jan 29, 2011 | Apple iPod touch

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Even though i followed all the instruction, hold the on botton till the apple logo appeared, still it says can't use it cos it's been disable. how do i rectify the solution help please.

connect the ipod to another pc running itunes
then restore and update, you will loose all apps and music
but the ipod will be back to normal.


Oct 02, 2009 | Apple iPod touch

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Ipod disabled for 20771554 minutes

i would get a new mp3 emedietly

Jul 12, 2009 | Apple iPod touch

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Ipod is disable and showing connect to itunes

You might be able to restore the iPod, you just need to put it in a different mode. Try plugging it into your computer. Press and hold both the sleep and home buttons at the same time until the screen goes black (can take longer than 10 seconds) then let go of the sleep button (the button on the top of the unit) while keeping the home button held in (the button on the front of the iPod). Keep the home button held in until your computer recognizes new hardware. You should hear some sort of sound coming from your computer speakers. That and the "installing new hardware" notice should come up in your taskbar (this is where you computer shows the clock). Let go of the home button once this happens. Open up iTunes and then restore it.

Just a little FYI - it may take longer than 4 minutes before you can a response. You might want to wait at least a few hours before bumping your thread. Remember that this is a normal work week and not everyone is on these forums during normal working hours (ie 9:00 AM to 5:00 PM). Most of the traffic here on iLounge is during the evening.

Feb 24, 2009 | Apple iTunes

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Ipod touch disabled

Try turning off your ipod, holding the home button, and plugging it in, while still holding the home button, until a picture of the ipod cable appears pointing to the itunes symbol. this will reset you ipod, and you don't need the passcode to make it usable again.

Jun 28, 2008 | Apple iPod touch

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Ipod is disabled

Hold sleep and home button for ten secs (or until you see recovery mode screen) then connect to itunes

May 18, 2008 | Apple iPod touch

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