Question about GE Energy Star 3.7 IEC Cu. Ft. Front Load Washer with Stainless Steel Basket

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My unit won't spin. I currently have a load "locked" in the machine because the machine won't cycle through a complete load due to not being able to spin. When it gets to the spin cycle portion of the wash the machine buzzes three or four times then times out or goes into the (pause) setting.

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Hi from retired Englishman in SW France,
(try this!)
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor. ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

Good luck!
John C

Posted on Apr 09, 2011

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1 Answer

Intermittent no spin


What is the complete model number of your unit?

Dec 10, 2012 | Washing Machines

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

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Dec 05, 2012 | Kenmore 43142 Front Load Washer

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Final spin cycle I get sud error code or f2, water mostly drained but no spin. When I restart the spin cycle just starts to spin then stops, sounds like it drains some more water then makes a small...


Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is

running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump




The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

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he motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked.

Dec 16, 2010 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Tried to wash a load of clothes and keep getting an error code "sub". The machine will not complete a cycle, won't rinse, etc. What does the error code mean and how can I fix it?


SUDS LOCK (OVERDOSE OF DETERGENT
DETECTED DURING THE WASH CYCLE)

The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If “Sud” is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.

Possible Causes / Procedure
■ If too much detergent was used:
—Run the unit through a Rinse/Spin cycle.
—Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
cycle.

Mar 06, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My washer wont do the spin cycle. everything else work fine but no spin


Hi,
The reason the washer won’t spin is due to the either of the latches on the door.
This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.
On the entire Frigidaire ATFxxxxxxx line of front load washers, if the secondary door lock fails, the unit will not spin. If you suspect this is the reason your washer is not spinning, do a check of the error log and you will find an E47 error has been logged. This error indicates the control board thinks the wax motor has failed because the auxiliary switch never closed. The customer will not see this error in the display, but it will be stored in memory. A quick resistance check of the wax motor will tell you if it has failed. Expect 1K to 1.5K of resistance from most of the wax motor heaters.

After finding the E47 error stored in memory, I would request you that the switch be removed from the outer door seal spring so you could pull the switch out the front. A quick resistance check showed the wax motor was open electrically so it was no longer working. Install a new switch assembly
, reattached all the wires along with the door seal. And now the washer will wash and spin.

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1 Answer

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Unless your top loader is set firmly on concrete and leveled to perfection, the force of a heavy wash load spinning in excess of 1000rpm will create a bit of vibration and noise.A firm footing is your best defense against to much movement.
Also due to the earlier movements during the spin cycle, the shocks that are used to dampen the spin cycle might have been broken or damaged.
If the problem persists inspite of proper levelling, please do check for the shocks or might have them replaced them for good.

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