Re: front loading washer basket is loose and pump is...
The loud sounds you hear when the washer is on is coming from 5 possible sources 1. unbalance wash load, 2. a washer that is not level, 3. a broken agitator, 4. a blockage in the water pump, and 5. a worn transmission.
Solution, balance your load, level your washer, removed the hoses from the water pump to remove any blockage. If these solutions don't solve the problem contact a service provider to service your agitator and or your transmission.
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I had somewhat of a similar problem. What I found was that over time you have coins and other things that get into a washer. These items are than pulled into the drain pump. Most drain pumps have a basket that collected these items. In fact they can get into the pump whereby you will get a lot of noise and this pump is located very close to door (just below it toward the front of the machine). Before starting this operation disconnected the power and turn the water off and take the bottom front panel off and you will see a large white nut. Unscrew this large nut and this will display the screen for catching the loose items in your pants pockets. Clean this and you should be in luck
put the machine onto drain position if it still makes the noise it is something stuck in the pump check and clear filter if makes noise only when drum turning then is highley suspect bearings have failed.
Thanks for using FixYa. If your washer is a front load washer then check these things if it is making noise--
bellows is a rubber sleeve that seals the suspended outer tub to the stationary
cabinet front at the tub opening. Its purpose is to provide a water tight
opening into the tub that can be sealed by the cabinet door, yet allow
flexibility for the oscillation of the tub during the wash and spin cycles. Outer
outer tub assembly is supported by two suspension springs and stabilized by two
air shock assemblies. A cement counter weight is mounted to the front of the
outer tub by screws. A counterweight is molded into the rear half of the outer
tub. These counterweights prevent excessive oscillation of the entire suspended
assembly during an unbalanced spin cycle. Spin
spin basket is constructed of stainless steel. The circumference of the basket
is perforated to allow water to flow through it as it revolves. A heavy steel
shaft is pressed into the spin basket support which is then bolted to the
basket. The spin basket assembly is entirely supported by two ball bearings
pressed into the rear of the outer tub. A large drive pulley is mounted to the
free end of the shaft that extends through the rear of the outer tub. There are
three plastic vanes mounted to the spin basket to aid in the washing action
during the wash cycle. The rotation of the spin basket provides both the
washing action during the wash cycle, and water extraction during the spin
High pitch "jet engine" noise--A certain
amount of motor whine is normal during the spin cycle.
Rattling and clanking noise--
• Foreign objects such as coins or safety pins may be in
drum or pump. Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump.
• Belt buckles and metal fasteners are hitting wash drum. To
prevent unnecessary noise and damage to drum, fasten fasteners and turn items
Squealing sound or hot rubber odor-- Washer is
overloaded. Do not overload washer. Stop washer and reduce load.
Thumping sound— Heavy wash loads may produce a
thumping sound. This is usually normal. If sound continues, washer is probably
out of balance. Stop washer and redistribute wash load.
• Washer is not resting firmly on floor. Move washer so it
rests firmly on floor. Adjust leveling legs. NOTE: Some shaking of the washer
is normal without moving across the floor. See INSTALLATION INSTRUCTIONS for
• Shipping bolts and foam blocks have not been removed
during installation. See INSTALLATION INSTRUCTIONS for removing shipping bolts
and foam blocks.
• Wash load unevenly distributed in drum. Stop washer and
rearrange wash load.
Please do rate the solution and revert for further assistance.
You probably have something in your pump. Remove the lower front panel (3 #20 torx bit screws) In the bottom, middle there will be a large white pump. I usually remove the screw holding it in so I can get the edge of a bucket underneath it. Once you rotate the knob in the centercounter-clockwise and the water drains out, remove any forign objects.
ckd your warranty papers sounds like rear drum support(spider) has broken will require new basket and rear drum half est cost 400-600 spider is not a separate part and rear bearing is probably damaged that too is not a separate part and require rear tub replacement