Question about HP J4680 Office Jet All-In-One Printer

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My HP OfficeJet J6480 All-in-One is leaving black vertical streaks on each side of the page when using the document feeder. Does not leave streaks when using the flatbed scanner. How do I correct

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  • shabom Apr 09, 2011

    Benjz.
    Thank you for your answer. I do not get the black streak if I place the paper to be copied on the flatbed. I get the black streak on each side when I use the auto feeder to make a copy.

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Hi

Just remove the ink cartridge. Clean the print head by a soft cloth with rubbing alcohol to remove some sticky or ink residue. Then rub the printhead into a plain paper until ink flows. Then run the print nozzle for 2 times.

I hope it helps you. Regards

Posted on Apr 09, 2011

  • Benjamin Jr Singson Apr 09, 2011

    Okay, the problem is that the retangular glass in the right side nearby the flatbed scanner glass is dirty, just wipe it will soft colth with alcohol or any liquid for cleaning. Then try to print again.

  • Phillip Hayes Oct 08, 2011

    Thanks to Benjamin - I couldn't even see the dirt, but apparently it was there since thoroughly cleaning the glass (and the clear plastic above it) corrected the problem.

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1 Answer

How do I fix this


Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans

support.hp.com/us-en/document/c02881567
Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

How to get rid of lines on a copied page - YouTube

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https://www.youtube.com/watch?v=xTJpCg5sHl0
Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...

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1 Answer

When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

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Black vertical lines in copies


You need to clean the glass. Open up the feeder and you have a large piece of glass for scanning and to the left a smaller piece of glass that it uses to scan from the feeder. Clean this smaller piece of glass; even the slightest smudge can leave a black streak.

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there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

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Not familiar with this model in particular, but if you lift the document feeder, as if to place an original on the glass, there is either a narrow filter glass on the left of the main contact glass, or in many cases it is attached (clipped on) and lifts up with the document feeder cover. Clean this glass. If it is clipped on to the cover, remove it, and clean both sides. I hope this helps.

Please rate solution :)

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Line in copies that go thru feeder


Hi,

Over time the automatic document feeder (ADF) will get dirty, occasionally causing vertical black streaks or lines in scans and copies .

Manual cleaning of the ADF might be necessary. Follow the procedure below to manually clean the ADF .

You will need the following materials:
  • Soft lint-free cloths
  • Glass cleaner
if you look carefully on the left side of ADF ( top feeder ) there is an assembly which u can lift , there wud be a set of rollers if u lift that part there would be a glass strip . u are suppose to clean that strip .
While holding up the inside of the ADF, clean the glass in the location of the vertical streak with one of the cotton swabs. Try cleaning the glass first with a dry cotton swab. If that does not correct the problem, then moisten the swab with glass cleaner .
If the vertical lines or streaks still appear, go through the above cleaning process again, this time cleaning the entire surface of the ADF scanner glass.
and after this try the following steps as well .
CAUTION: Use only glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass.

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