Question about Samsung Washing Machines

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My washing machine won't drain or spin. Model number is WF328AA and it won't drain.

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Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

Good luck!
John C

Posted on Apr 09, 2011

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Posted on Jan 02, 2017

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1 Answer

Will not spin


first when the wash cycle is done does it pump out all the water? if it doesn't then you have a drain or pump problem. if it does pump out all the water then check the drive line to see that is in place.

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If the water won't drain out of your washing machine, either something is stuck in the drain hose or pump, or the pump is broken. Both fixes are simple if you're even just a little bit handy with tools. We're showing the repair on a Maytag washing machine.
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If your washer fills with water but doesn't agitate, the problem is likely to be a faulty lid switch, a broken belt, or a problem with the motor. (Note: Direct-drivewashing machines do not have belts.) To diagnose the problem, do the following: 1Check the washing machine's spin cycle.
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1 Answer

Washer won't drain, no spin cycle


What is the model number of your unit?


If you should need any further help, please visit http://appliancecafe.com/phpbb/ and register to login to the forum.

Oct 30, 2012 | Washing Machines

1 Answer

My washing machine dont spin or drain water can you please tell me what to do and where about are the filter in then machine/


Either your drain pump is bad or something is stuck in it. It won't spin until it drains so fix the drain pump, and it will spin. You should be able to get at the drain pump by taking off the bottom panel, or back panel.

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Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

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Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

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If you are having problems with your front load washing machine then checkoutthis tip...

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';

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Will not drain or spin


Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

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If you are having problems with your front load washing machine then checkout this tip...

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