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My xbox draw keeps opening and closing - Microsoft Xbox 360 Console

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There could be something stuck behind the disk tray, not allowing it to close.

Posted on Jun 08, 2011


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Having tray problems. Will not open or close on its own.When closed it says opening.When open it says closing. But nothing happens.

when you get the xbox tray to open eject then tap it you will see a rubber band take this out with tweezers and give a good clean with alcohol wipe then clean the wheels where rubber band sits put back on the rubber band hey presto 1 fixed draw

Mar 04, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox wont play any games r dvds, it just keeps telin me 2 open & close the disc draw

hello i had the same problem all i did was turn xbox off and unplug power supply for a but about a minute seem to do the trick


Nov 29, 2010 | Microsoft Xbox 360 Console

1 Answer

X box keeps saying open tray when game is in i

turn on xbox open tray, turn off xbox with tray open, turn it on making sure u dont close the tray until it is totally on then close it, then restart your xbox

Apr 18, 2010 | Microsoft Xbox 360 Console

1 Answer

Wont read any disk

The reason is because there is a lazer inside your xbox that read's the CD's it is weak and or has dust on it. I have the same problem what I normaly do it open the driver and blow into it acupple of times then close the driver with no CD in it, open it back up insert CD and close. Sometimes it works sometimes it doesnt its the luck of the draw. If you dont feel like putting up with it you could always send it into xbox :/ PAIN!!

Dec 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox will not read disc. When I plug in the Xbox it powers on fine. I insert the disc and close the draw. monitor still show me the draw is open.

It sounds like your DVD drive's laser is malfunctioning. Either that or the tray is not closing all the way. You'll have to open up your console and see if the tray is stuck. If it's not stuck, it's the DVD drive's laser.

You have a few options:

1) Decrease the resistance on the laser to increase power, and it may be able to read the discs again. A guide for that can be found here.

2) If that doesn't work, or you do not wish to do that, you can replace the laser head all together. Replacements can be found on eBay. You can follow this guide to replace the laser head.

3) You can replace the DVD drive completely, but it will require taking the original drive's firmware and putting it on the replacement one. The guide for that can be found here.

Dec 10, 2009 | Microsoft Xbox 360 Console

1 Answer

THE draw on my 360 keeps getting stuck or just opens and closes on its own and at times to play a game i need to stand it up

I fix a dozen or Xboxs a week. The problem is that the rubber belt that goes from the motor pulley to the tray actuator has become dusty. The pulleys and belt both need to be cleaned which would require opening the drive.

Nov 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 tray keeps opening

try formatting the xbox 360 system firmware it is due to virus problem may be.

Sep 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Flashing on of button

It seems that there is already a problem with the tray since it wont close.. Unfortunately you wont be able to fix it yourself and you dont want to get that disc tray busted / damage.

What i suggest is to contact xbox customer support Good Luck! hope your console still has warranty

Apr 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc Drive Problem with disc being read.

How old is the unit?
Do you keep it at floor level alot? Because this thing ( like all the game consoles) is a dust MAGNET.
Get a can of compressed CO2 ( Dust off)
Open the drawer and shoot into the draw over and under. Reboot .
Cant guarantee anything though

Nov 14, 2008 | Microsoft Xbox 360 Console

11 Answers

My xbox 360 disk draw keeps opening and wont let me play games?

My problem was the magnet that is supposed to be in the black rotator that the DVD is placed had come out and was sticking to the top of the DVD drive lid... I opened up the XBOX 360 by removing the hard drive on the top first then on the sides of the XBOS you will notice air holes but if you look closer looking from the front of the box on the right hand side you will notice there are more holes then the left and side. I will try to put everything in steps and hope you understand them

1 - Removed the hard drive from the top
2 - Starting from the back pushing a pen in the side holes on the right hand side to unclip the Gray cover
3 - Do the same on the bottom to remove that Gray cover as well.
4 - Unclip the front white face cover and remove it
5 - you will see 4 cover clips on the front holding both side of the case together "unclip them BUT don’t force apart" there is more on the back
6 - Unclip the back by pushing the pen point in all the 7 small holes in the back THEN you can pull the cases apart
7 - Remove 6 long screws from the bottom then take the othe side of, Unplug the cables from the back of the DVD drive and lift it out away from the XBOX
8 - Unscrew the 4 side screws of the DVD drive and take the top cover off.
9 - Take the magnet of the top cover from the white plastic
10 - Use some very good adhesive glue on the black rotator wheel (not to much) wait for the glue to part dry for 3 or so minutes then place the magnet in where it belongs
11 - Leave overnight to dry (don’t try and hurry the glue or you will be doing this again.
-- ** now revers all the steps from 6 till 1 to put everything back together ** --
Mine is fixed now and I hope this worked for you (I did get it working sometimes by just keep opening and closing the draw) but this fixed it for good and now all is working well again

Sep 23, 2007 | Microsoft Xbox 360 Console

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