Question about Kitchen Ranges

1 Answer

Ge arctica side by side. Freezer not freezing refrigerator not cooling

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kitchen Ranges Master
  • 6,993 Answers

Hi,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food

As for the fridge, the same solution but for more details. If refrigerator is not cooling properly can be due to a defrost timer, which is causing the fridge to go into defrost cycle. Usually it takes 45-60 minutes for refrigerator to come out of defrost cycle. If the timer goes bad then it will not come out of defrost cycle and can result in this kind of issues. It can also occur due to defrost thermostat, it allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on. The defrost thermostat is snapped onto the top portion of the evaporator. The thermostat sends temperature information to the processor. The defrost heater must be replaced when replacing the thermostat.

1. Remove the lower fan duct work from the evaporator cover.
2. Remove the 1/4-in. evaporator cover screws and remove the evaporator cover.
3. Disconnect the defrost thermostat wiring connector.
4. Remove the defrost thermostat from the evaporator.

I hope the above helps.......

Good luck.

Posted on Apr 09, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Veg and fruits freeze up.. Why? and what should temps be for frig and freezer?


We had this problem almost 4 yrs ago. It was the damper assembly which is a common problem w/ GEs. A damper is a door flap that opens and closes between the fridge and freezer that allows cold air into the fridge to regulate the temperature. Eventually, it breaks, allowing in too much cold air into the fridge, thus making both sides a freezer! Fixya's link that helped me is this one, which is very helpful: http://fixitnow.com/wp/2007/12/06/ge-side-by-side-refrigerator-freezing-the-beer/. You also might need to enter a diagnostic code when you replace it. Check this out also:
http://fixitnow.com/wp/2009/10/02/activating-self-diagnostic-mode-in-a-ge-arctica-refrigerator/. Don't let the description of the fridge as a GE Arctica mislead you. These are different models, but internally are the same components.

Jun 14, 2014 | GE Adora DSS25KSTSS Stainless Steel Side...

1 Answer

I have a GE Profile Arctica (2005 model) side by side. Model # PSS26MGPABB. The freezer is not getting cold enough (to freeze bread for eg), and the ice maker has stopped making ice (the water is not...


This could be a fan motor problem. Check to see if the fans are running and if not take a look at this page http://www.appliance-repair-it.com/refrigerator-fan-motor.html

If the compressor is not running this page will help http://appliance-repair-it.com/GErefrigeratorrepair.html

There could be a defrost problem, look on the back wall of the freezer to see if it is covered with heavy frost. If so your problem is that it is not defrosting. This page will help http://appliance-repair-it.com/GE-refrigerator-repair.html

Sep 20, 2010 | GE Profile Arctica 25.4 Cubic Feet...

1 Answer

Refrigerator freezes items in the rear and there is frozen water on the bottom of the freezer section directly underneath the ice maker


Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Sep 19, 2010 | GE Profile Arctica Stainless Steel Top...

1 Answer

GE Arctica Refrifgerator- Not cooling


its either the ptc overload on the units compressor is bad and is easily replaced by unplugging the old and replacing with a new replacement,the only other thing it may be is the cold control for setting the temp of the freezer/refrigerator,but normally these don't go out

May 15, 2010 | GE Profile Arctica 25.4 Cubic Feet...

2 Answers

GE Side by Side is not cooling refridgerator or


if turbo fans not running then the evaporators probably froze up and wont cool at all unplug and replace turbo fan and make sure u let the unit thaw completely i recommend atleast24 hours and turn back on and make sure turbo fan is running and u should be fine

Feb 24, 2010 | GE Profile¿ Arctica® Energy...

1 Answer

GE Profile Arctica model # PSS25NGMD - can't control temperature


Check the little damper door next the water filter at top inside the unit. You will have to remove the covers to get it. The little plastic ends will break off and then you can not control the temperture it act like a freezer. Hope this helps Also you can get this part online.

Nov 17, 2009 | GE Profile Arctica 25.4 Cubic Feet...

1 Answer

Not freezing or cooling


You will need to remove the cover in the freezer section, if the fan is not turning, you will have to replace the fan motor, this what allows the cool air to circulate and cool the refrigerator.

Nov 10, 2009 | GE Profile Arctica 25.4 Cubic Feet...

1 Answer

Fan not working. Turbo cool reads error


Verify you have voltage at your fan. If you have voltage and the fan is not running then it will need to be replaced.

Feb 17, 2009 | GE Profile Arctica Stainless Steel Top...

Not finding what you are looking for?
Kitchen Ranges Logo

Related Topics:

207 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kitchen Ranges Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

yadayada
yadayada

Level 3 Expert

76164 Answers

paulcarew

Level 3 Expert

2519 Answers

Are you a Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...