Question about Protron PLTV-32 Television

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SpectronIQ manufactured by Proton

I have a 32" Spectron IQ that I purchased from Shop NBC in December 2006. I purchased it as a gift and opened the carton, set the tv up to make verify that the set worked, the a/v was acceptable etc. I reboxed the set for gifting at a later date and stored it inside my home. Later, the intended recipient purchased a television (much bigger than the one I got for him) and since it was too late to return the set to Shop NBC, I kept it, set it up and starting using it. The audio and video are great - when working. Here is the problem, I have TV cable and the source keeps jumping to HDTV and the screen goes black and silent and a message box is displayed that there is "No Signal". If I re-enter the source for the TV all is well for a while, then it repeats the above. I called the service number and was told that it is no longer under warranty, but if I return it, they may be able to fix it. Of course, all shipping and handling plus labor and parts would be at my expense, regardless. I cannot find any authorized repairmen in the state of Ohio. Can you diagnose this problem and tell me where I can find parts.
What a ripoff Proton and ShopNBC are. Buyer beware yes, but what has happened to business ethics?

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ANOTHER LCD TV IDEM A SPECTRONIQ PLTV-3250

Posted on Feb 16, 2009

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