Question about Brother MFC 6490CW InkJet Printer
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Posted on Jan 02, 2017
SOURCE: Error code print unable 5A
On most printers that are manufactured today have an error chip built onto the motherboard of the printer. If your printer experiences an error. It will register it on on the chip. You will continue getting the error because it needs to be cancelled. To cancel this error follow the instructions below:
1) Turn print on
2) Unplug the printer from the power
3) Wait at least 70 seconds
4) Plug it back in
The error should be cancelled
From Brother's website:
Print Unable ##:
Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the
problem, call your dealer or a Brother Customer Service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe Diaz
Posted on May 10, 2009
Error 5A unable to print is a problem with the high voltage power supply PCB, or with the engine PCB. A shop could tell you which one after some testing. Expensive repairs...
Posted on Jun 29, 2009
Machine error 50 is a error in Purge unit.You can't fix it by yourself and your printer need service.In most case the cost of repair is more than cost of new printer.
Posted on Nov 03, 2009
There are several issues that pertain to this code, including a service update. If your printer is still under warranty – visit your local ASC, find one here, this issue is covered! First off, the Service Update, the encoder strip needs to be cleaned with a lint free cloth. The encoder strip is responsible for relaying the position of the print head to the main pcb. If the encoder strip gets dirty, many different problems can occur. The encoder strip is exposed, which allows grease, paper dust, finger prints, ink, etc. to get onto the encoder strip. (The white strip when you open the scanner cover)
If the machine still errors, the encoder strip needs to be replaced – Part Number LS4467001
If the machine still errors, replace the carriage PCB assembly – Part Number LS6543001
If the machine still errors, replace the Printhead – Part Number LK3211001
If the machine still errors, replace the Main PCB assembly – Part Number LT0284011
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Posted on Feb 03, 2010
Any of the 30 series errors say that the carriage is not free to move from side to side across the paper. You need to look close on each side of the machine where the carriage travels to see if there's a paper scrap stopping it. Also the encoder strip could be out of the slot in the carriage assembly. If all is OK you need a shop repair to determine if the logic or carriage pcb's are OK.
Posted on Feb 09, 2010
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