Question about Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - Natural Gas

1 Answer

My heater keeps blinking and a code on the top says 11...also ..if i unplug the unit while i wait for it to get fixed does the pilot light go out?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,420 Answers

There is no pilot light on this model. An 11 error code tells us that there is no gas supply to the heater. Could be a bad gas valve, dirty igniter, gas got shut off somehow, dirty burner, etc... All you can do is make sure the filter is clean, a technician will need to open it up. Sorry.

Posted on Apr 09, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Pilot light wont stay lit once button is released unit is about 11 years old


call your plumber and have it serviced possibly just needs the thermocouple replaced .

Dec 28, 2015 | Bosch & Tankless LP Hot Water Heater

1 Answer

Furnace quits with 4 blinking lights on panel


Most likely it's a sensor triggering the unit off. You need to have someone determine which lights are blinking (there is a code to them) and then find out what the code refers to. Could be a simple as dirty filters.

Mar 07, 2014 | Heating & Cooling

1 Answer

When i unplug my rinnai heater does that turn off the pilot light?


If it's a Vent-free (Vent-less) heater, not it does not turn OFF the pilot light. If it is a Vented Heater, yes unplugging the heater will turn the pilot light OFF. If you want to turn the pilot off on either unit, the best way to do it is with the Gas Valve, Pilot Control Knob. Turn the knob from the ON position counterclockwise to the OFF position and the pilot flame will go out.

Hope this helped you.

Apr 09, 2011 | Heating & Cooling

1 Answer

We have 14 ProCom heaters, second cold season...we are having trouble keeping some of the pilot light lit and shutting off after several seconds. The gas pressure in the building is 7.5 lbs and the...


the pilots should be clean ,they should be playing on the thermocouple if this is so then it could be new thermocouples if it was a pressure problem nothing would work , as it 1 , 6, 9 ,11, it could just be dirty pilots hope this helps

Jan 03, 2011 | Procom MN300TBA Heater

1 Answer

We have a gas wall heater product number 4690011 and we do not know how to start it;


Remember if you smell gas, turn unit manual gas valve off and open a near by window, wait until smell is gone then proceed with these directions,turn manual gas valve back on, turn thermostat down.1.) turn combination gas valve knob to the pilot position and press down knob, if unit has a striker button, push striker while holding down knob until pilot lights, keep knob held down in the pilot position for 20 seconds then let up on knob and turn to the on position, turn thermostat up, main burners should light.

Mar 04, 2010 | Heating & Cooling

1 Answer

Control in lockout


Unplug the water heater. wait a few minutes.
While you wait, if you have the manual check it for something called error codes if not don't worry.
plug the water heater back in for normal operation. Let it cycle and try to light. When it fails to light you shuld see a the lights on the control blinking in a distinct pattern, or depending on the unit, some other type displyed error code. look for this code in your manual. If it is not in the manuel or you don't have it you will have to call the manufactuers techinal support for the explanation of the code and a possible solution make sure you have the serial and model numbers. Or look for the installation manual online. Or come back here and post your findings with all relevant info as to make, model, year etc.
Please keep in mind that a lot of things can cause this to happen. Like, for instance, many newer water heaters have a moisture sensor somewhere near the bottom that will lock it out if moisture is detected. This usaualy requires a code to be entered into the control box to re-set the unit. This is just one example.

Oct 07, 2009 | Water Heaters

2 Answers

Pilot light starts, but gas does not ignite.


IF no gas comes and the piolet is lit then the gas valve is stuck. You can purchase a seperate gas valve and replace it. If it is cost justified ,you will have to determine. As far as I know, one  cannot disassemble and repair the gas valve as you cannot purchase the parts for it.

Apr 04, 2009 | Water Heaters

1 Answer

Gas wall heater won't light


You need to bled the line longer and when you get lited hold down for a good minute.When the gas gave out ,there could trash in the line.I would take the line off and blow gas through it undtil you can smell it.

Mar 12, 2009 | Heating & Cooling

1 Answer

Williams Model 435FXR Serial GO222436 Forced air pilot keeps going out


BY THERMISTOR, ARE YOU MEANING THERMOCOUPLE, I.E. WHAT YOUR PILOT LIGHT IS HEATING? IF SO, COULD BE WEAK AND NOT GENERATING ENOUGH VOLTAGE TO STAY OPEN, SHOULD BE BETWEEN 10-25 MILLIVOLTS DC, WHICH CAN BE TESTED AT THE INTERRUPTER LEADS. YOU CAN ALSO BYPASS THE LIMIT DISC TEMPORARILY TO SEE IF THE UNIT STAYS LIT, REPLACE IT IF THE UNIT RUNS.

Jan 28, 2008 | Williams 2509612 Ceramic Mid-Size Heater

Not finding what you are looking for?
Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - Natural Gas Logo

312 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rinnai Heating & Cooling Experts

paulcarew

Level 3 Expert

2458 Answers

blender719

Level 1 Expert

53 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Rinnai Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...