Question about Washing Machines

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The inner tub does not spin during the 'spin/rinse' cycle. The pump works to **** the water out, you can hear it. Is this machine repairable? How do you get to the tub?

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Thanks for choosing FixYa and welcome to the site. Since the tub is not working, I would say it may be your basket drive that is broke. More then likely, it can be fixed. But, it may cost more or just as much as a new one.

Posted on Apr 09, 2011

  • Richard Hale
    Richard Hale Apr 09, 2011

    It could be the hub, hub nut, split ring, and the washer. Sometimes they wear out and the tub will not spin. This is difficult to change if you are not experienced. Time repairs and parts are done, it could almost cost more then a new one. Sorry.

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I have a Maytag Performance series washer. Model MTW5740TQ0. It agitates during Wash cycle, but will not spin during after the Rinse cycle. It does this more times (95%) than not, but not everytime.


It may be falsely sensing water in the tub. Do you hear the pump running after the rinse (trying to pump out water that isn't there)? This would indicate a fault in the water level sensor. Does it seem to sense the water level correctly after the wash cycle? It could also be a timer problem.

Feb 01, 2017 | Maytag Washing Machines

1 Answer

Water will not drain. sewer line is not pluged. Customer service says I could have a plugged filter at the pump ( we have dogs). How do I get to the pump to unclog it. Model EIFLS55IIW woody


Hi agnes! Washing machines, including those built by Frigidaire, have internal pumps. These pumps help drain out the water from the washer tub between the wash, rinse, and spin cycles. If the pump is damaged or the pump pulley system is frozen/stiff, the water can become trapped in the washer tub. In both cases, the pump assembly needs to be replaced. You can check by looking for a few signs that a pump is dying or already dead.
1 Start the washer and wait for the washer tub to fill with water. If you do not hear water or hear a motor whirring, the washer motor may be dead.
2 Open the washer lid in mid-cycle. Note whether or not the inner tub is still spinning around. The inner tub is the inside surface of the washing compartment with many holes for water draining. If the tub is not spinning but the motor is running, it is possible the pump is dead. Check the pump pulley by removing the pump from the washer and trying to rotate it by hand. If the pulley doesn't turn freely and is frozen or stiff, replace it. Also, if the agitator is moving but the tub isn't, this is a sign the pump is dying. For front-loading washers, do not attempt to open the door mid-cycle. Look through the glass door. If there is enough water to come up against the door, the pump is malfunctioning.
3 Wait for the washer to finish its cycle. Open the unit. If water is still in the tub, the pump is likely dying or dead.

Sep 04, 2013 | Electrolux EIFLW55I Washer

1 Answer

Model MAH 7800 drain pump will not run, door locks, tub spins, water drains by gravity


Well your drain pump needs attention for sure. There could be an object lodged against propellers or it may need to be relaced. Try unplugging the connector that goes to the pump and plugging back in. Also try tapping the the motor part of the drain assembly while in spin cycle before replacing. Good luck.

Dec 24, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Whirlpool Duet is not spinning fast enough to rinse the soap out of clothes or get them rinsed enough to put in dryer, still dripping wet


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 07, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore 42042 front load washer does not always spin fast enough to remove most of the water from the clothes during the final spin cycle. Sometimes it does not even start the final spin cycle.


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Dec 29, 2009 | Kenmore 44102 Front Load Washer

1 Answer

Clothes are coming out wet after going through the extra spinning cycle. When trying to make another cycle, the machine was making a strange noise.


Hi,
There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles. It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle. It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump. It's also possible that the drain hose from the pump to the drain may be partially clogged. It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the controls mechanism which manages the the starting and run time of the pump.
unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing. It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller. If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe. It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle. If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective. A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

In short follow the instruction..
1) Lift the lid during the spin cycle. If the tub is not spinning, you may have a damaged motor coupler. Call a repairperson to replace this part.
2) If the tub is spinning, recheck the load to make sure it is balanced. If you are certain the load is balanced but your clothes are still wet, you may need to call a repairperson to replace a damaged motor pulley, tub bearing, belt, or clutch.
Or You may have a problem with your drain hose or pump.
1) Be sure the drain hose isn’t kinked.
2) Check the tab on the lid that strikes the lid switch; if it is broken, the washer may stop during the drain cycle. Press and release the lid switch. If it doesn’t click each time you do this, it’s probably broken. If you’re experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repairperson.
3) The water pump may be broken or clogged with a small article of clothing, or the controls may be broken; call a repairperson.

Thanks for contacting fixya.com

Nov 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

The final rinse isn't rinsing thoroughly. I have


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Aug 30, 2009 | Kenmore Washing Machines

1 Answer

During the rinse and spin cycle, water is sprayed everwhere


There may be too much water and not enough clothes in the washer. If that is the case the water rises up the side of the tub when spinning and overflows the inner tub. Usually it goes into the outer tub but it can spurt out through bleach dispenser and run down the inside of the cabinet or hit the lid and splash out. Set water level (Xsmall, small, medium, large, Xlarge) appropriate for amount of clothes.

Aug 11, 2009 | Washing Machines

1 Answer

Tub bottoms out when filling with water. Don't think it is the suspension rods.


The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

Jul 31, 2009 | Washing Machines

7 Answers

Washer spin when in wash cycle


the problem is specifically the motor tacho which consists of a rotating magnet screwed to the motor shaft and a fixed coil around the magnet. the problem can be the magnet unscrewed or the coil fallen out.either way, they can usually be repaired by glue or packing.

Nov 07, 2006 | Zanussi FJ1454W Front Load Washer

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