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I plug mine into the usb port . then i open the file where the folder says music. in the music folder i remove or delete files from it. then i add copies of new ones. that's the only way i can add music to mine because mine won't form at it with the converter. the converter says its the wrong format.but this way works fine for me. the copes i add are mp3 media player or quick time
First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.
Sounds like you formatted your MP3 using windows explorer....in that case you need to reinstall the firmware on the device and once you do that...you should be able to transfer the songs to the device...
I had a similar problem, I could upload songs, but they wouldn't play and I couldn't delete them.
turned out it was cause I didn't have WMP10 installed on my PC, had an older version.
the user manual states it only works with WMP10, and after I installed it (just search for windows media player 10 on the microsoft website) I was able to use the synch function in WMP10 and all the songs are playable (I'm listening to an album as I type :D)