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CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
Access the Internet from another computer that has a CD
burner installed. If you have other user accounts on the main computer,
you can attempt to log in to those accounts just to get to the Internet.
Download Ophcrack, a highly rated free password cracker for
Windows. The website has been included in the References section at the
end of this article. For easy access, download the file to the
computer's Desktop. You will be downloading the ISO image of the program
which can be burned onto a blank CD-R.
Proceed according. God bless you
Insert the blank CD-R CD. Select the ISO image of Ophcrack
that you just downloaded, and right click on the item. Select 'Burn'
from the drop down menu. If a burn program opens, click Burn Disc to
burn the program to the CD-R.
Remove the burned disc, and go back to the original computer
that you are locked out of. Turn on the computer, and immediately
insert the disc into the CD-ROM drive.
This will allow the computer to boot from the CD-ROM. You may be prompted in DOS to boot from the CD-ROM, select "Yes."
Allow Ophcrack to run; it will run automatically and display
the administrator and user password on the screen as it recovers them.
Write down the passwords, and wait for the program to finish.
Remove the burned disc, and restart the computer. Allow the
computer to load to the sign in screen, and enter the newly recovered
password. You should have full access to your Administrator account once
This player is compactable with DVDs, ACDs, Video CDS, CDs and JPEG files. You can't play the following type of discs. Laser discs, CD-1, CD-ROM, DVD-ROM, or discs recorded using other boradcast standards (ie PAL or SECAM); CDG discs.
If you want the user manual to this player, inform me by fixya comment, along with your email address. I'll send a copy of the user manual to you by return mail. It has all details. I can't send it to you by this window, as it does not allow ma to upload PDF files by it. http://www.dataentryjobs.us/67948.html
If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
For that you need to set first boot device as cd/dvd rom in bios. When you power up the computer press F1 or F2 or del or aLT+F2 key to enter in bios. Then go to boot menu and set first boot device as cd/dv rom then save settings and exit from bios. Then it will boot with windows disk. If it still not boot then make sure your cd/dvd rom and windows disk is perfect. Let me know if you need further assistance. Thanks for using FixYa.
The iMac (Slot loading) computer's disc eject mechanism is electrical instead of mechanical. To eject a CD-ROM disc at startup that contains system software, press the mouse button until the computer ejects the disc. If the disc does not contain system software, wait for the iMac to start up and drag the disc icon to the Trash.
If either of these steps fails to eject the disc, push the drive's manual eject button with a small, blunt object like a paper clip. This button is located to the right of the CD/DVD slot as shown in Figure 1. The computer must be turned on to eject a disc in this manner.
Figure 1 Manual eject button
Once the disc is ejected, it extends just beyond its center hole so you can remove it from the drive. If the disc fails to eject, while holding in the paper clip, use another CD to gently push against the inserted CD. This gentle pressure may help to release the inserted CD.
Important: After ejecting the disc with the manual eject button, you must restart the iMac in order for the CD-ROM or DVD-ROM drive to work. DONT FORGET TO VOTE
As per its user manual you cannot play back discs such as VCD (VIDEO CD) ,CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-RW, etc., even though they may be labelled . Please refer to Onkyo DVC600 User Manual for more information.
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If it's reading the hard drive first, as it would appear it is, you need to enter the BIOS and change the order of boot devices so that it looks at the CD Rom first. Your user manual should tell you how to do this, but feel free to leave a followup comment if you want me to go over it.
It's expecting to see the CD to repair windows, but then isn't looking at the CD Rom drive first, with the result that it tries to boot straight from the hard drive and ends up in an unbreakable loop.