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I have a 2 month old HP Scanjet G4010. When I put a row of 6 negatives into the machine it will either scan all 6 as one or it will have a mind of its own and maybe only scan say 4 or it will scan and overlap. I am now trying to scan 6x4 prints in blocks of 4. The machine will scan 2 of the 4. I try to scan 3 photographs and it will either scan all 3 or it will scan and present 3 in one print. I am becoming frustrated at the fact that it is developing this mind of its own!!!!!!!!!!!!!!! Somebody help me, please!!!!!!!!!

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I have a scannet 4050, and contacted hp tech support, and it eventually stopped this, however my negative scan has never been really satisfactory, I finally gave up on them, but it soes great on photos. These machines had great reviews and as I said the photo scan protion is great, but I have given up on negtive scanning.

Posted on Aug 06, 2008

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