Question about Whirlpool Duet GHW9150P Front Load Washer

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My washer isnt draining isnt draining all the way and the drum isnt spinning at all but i can hear the motor running! The belt is not broken!!

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Hi, Margo, with the limited info provided..you could have several different problems... giving you approximately the same results that you are seeing but I will that would give you a quick checkout procedure for a very common problem and it may solve your problem.

(1) Unplug your machine from the wall power (120VAC). Remove the front...bottom panel only. This panel is the bottom 1/3 of the machine's overall front panel. There are several screws maybe 4 or 5 that will have to be removed. There are 2 screws, 1 screw on the top left corner of the bottom panel and 1 screw on the top right corner of the bottom panel. The other screws are located at the extreme bottom left corner and and extreme right corner. There may be 1 screw in the middle on the bottom panel at the floor level. These screws are probably 9/32" hex heads screws with a phillips head also . You probably will have to tilt the machine slightly backward.... lifting the front legs about 2 inches off of the floor in order to gain access to the bottom screws. You may want to have a friend to help as the machine will probably have to be pulled away from the wall in order to tilt it backward. Warning: this machine is extremely heavy.... so proceed with caution. After you remove the bottom panel... you can set the machine back down on its front legs.

(2) Have some dirty towels available to mop up any water. At this time look into the bottom of the machine in the front bottom middle area ...you should see a round black assembly that has a removable cap that is about the size of the gasoline cap on your car. Turn this cap Counter clock wise (CCW) and remove it. Inside the housing you may see derbish (pins, screws, strings, buttons, hair etc) blocking this 'button trap.' Clean all the trash out of this housing and reinstall the removable cap tightening it in a clock wise direction. Mop up any water. Reinstall the bottom panel. and reapply power (120VAC) to the machine and attempt to run a cycle. Hope this helps you to solve your problem. Handy Henry

Posted on Apr 09, 2011

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1 Answer

My washer will not go into spin cycle my wife says she can hear the motor running but it isnt spinning


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Maytag washer mah5500 neptune spin cycle is not working correctly timer jumps ahead and back from 8 to 7 8 to 7 sometimes to 6 then back to 7 or 8.in spin test display isall over the place.clothes never...


Hi,

f your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.


It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

Jun 15, 2008 | Maytag Washing Machines

1 Answer

Drum won't spin


Hi


Thank You for using FixYa. If your washer won't spin, check these:

It doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.
If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
It pumps, but doesn't spin
If your washer pumps out the water but doesn't spin, check these:
The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.
The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

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1 Answer

Gallery Series front loader washer not spinning


If your washer won't spin, check these:
It doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.
If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
It pumps, but doesn't spin
If your washer pumps out the water but doesn't spin, check these:
The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.
The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.
It spins only with the lid closed
For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

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Remove the kicking plate on the front-bottom of the machine. You will see o circular lid there, turn it on anti-clockvise to open. All of the water blocked will come from there, be careful. Look carefully that there are some objects blocking the water draining. Then turn on the machine on draining programme, the plastic rotor should turn fastly when the machine is on. If it is not running, change the pump motor. If it is running, but machine is not draining again you can understand that there is an objeck stuck on the hose between drum and pump motor. Lay down the machine on its rear facade, you will see a large and black hose between drum and pump motor. When you remove it, you will see that there is something that blocks water running. Good luck :)

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Not spinning


It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.
It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

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Sounds like you have a broken belt or a bad motor. The easiest way to tell if the belt is bad is to reach inside the drum and turn it. If it turns very easily, you probably have a bad belt or something has caused the belt to jump off, such a s a loose pulley or bad bearing. If it feels like there is a good amount of resistance, or a kind of "winding up" noise, then the belt is still on and you likely have a bad motor. Also, you could just scoot the macine out, unplug it, and remove the back cover a look inside to see if the belt is still on the pulleys. Good Luck!

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