Question about Whirlpool Duet GHW9150P Front Load Washer
Hi, Margo, with the limited info provided..you could have several different problems... giving you approximately the same results that you are seeing but I will that would give you a quick checkout procedure for a very common problem and it may solve your problem.
(1) Unplug your machine from the wall power (120VAC). Remove the front...bottom panel only. This panel is the bottom 1/3 of the machine's overall front panel. There are several screws maybe 4 or 5 that will have to be removed. There are 2 screws, 1 screw on the top left corner of the bottom panel and 1 screw on the top right corner of the bottom panel. The other screws are located at the extreme bottom left corner and and extreme right corner. There may be 1 screw in the middle on the bottom panel at the floor level. These screws are probably 9/32" hex heads screws with a phillips head also . You probably will have to tilt the machine slightly backward.... lifting the front legs about 2 inches off of the floor in order to gain access to the bottom screws. You may want to have a friend to help as the machine will probably have to be pulled away from the wall in order to tilt it backward. Warning: this machine is extremely heavy.... so proceed with caution. After you remove the bottom panel... you can set the machine back down on its front legs.
(2) Have some dirty towels available to mop up any water. At this time look into the bottom of the machine in the front bottom middle area ...you should see a round black assembly that has a removable cap that is about the size of the gasoline cap on your car. Turn this cap Counter clock wise (CCW) and remove it. Inside the housing you may see derbish (pins, screws, strings, buttons, hair etc) blocking this 'button trap.' Clean all the trash out of this housing and reinstall the removable cap tightening it in a clock wise direction. Mop up any water. Reinstall the bottom panel. and reapply power (120VAC) to the machine and attempt to run a cycle. Hope this helps you to solve your problem. Handy Henry
Posted on Apr 09, 2011
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Posted on Jan 02, 2017
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