Question about Computers & Internet
The problem is either of these two things:
Often the ink cartridge is damaged where the connection takes place with the printer (this is usually the issue).
OR the printer needs to be reset. To reset the printer turn it off. Turn the computer off. Unplug everything. Wait one minute, plug everything back in. Turn the printer on first and then the computer.
All printers made in the last 7-8 years have the feature that they completely reset when all connections are removed.
Posted on Apr 08, 2011
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
When you get an HP
integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901,
92-98....currently offered at Costco or Frys today) or if you buy a
remanufactured/compatible HP ink cartridge, the ink levels cannot be reset (HP
has a smart chip embedded within the nozzle plate at base of ink cartridge
which counts the drops and then registers as empty).....so you'll just need to
live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and
similar while you are using these types of aftermarket supplies. The first
video below provides an overview of the 'low ink' phenomena.
Additionally, severe cartridge error (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem" etc.) typically indicates the internal micro-electronics
of the HP #901 / 901XL cartridge are damaged. The cartridge's electrical wire
runs at rear and lower side of the ink cartridge are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on all models which use HP 901 cartridges. Refer to
Inkjet411 youtube videos below:
HP Officejet J4500 J4600 4500 Printer
Error Messages -HP 901 & 901XL Cartridges
HP 901 & 901XL Ink Cartridge Alerts -
Low Ink Warnings:
HP Officejet J4500 J4600 4500 Printers
Tap 41 Diagnostics - HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE
HP Officejet J4500
J4600 4500 Cartridge Error Bypass - HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4
HP 901 Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=jTtNj6rN4g4
Feb 22, 2013 | HP OfficeJet J4580 All-In-One Laser...
Jun 30, 2011 | HP OfficeJet 6210 All-In-One InkJet...
Jun 12, 2011 | HP OfficeJet 6110 All-In-One InkJet...
Nov 05, 2010 | HP Officejet Pro L7680 All-In-One Printer
Jun 16, 2010 | HP Officejet 5610 All-In-One InkJet...
Feb 12, 2010 | HP OfficeJet J4580 All-In-One Laser...
May 31, 2009 | HP OfficeJet J4580 All-In-One Laser...
Apr 11, 2009 | HP OfficeJet 6110 All-In-One InkJet...
Dec 19, 2008 | HP Officejet 4315v All-In-One InkJet...
89 people viewed this question
Usually answered in minutes!